The Coeur d'Alene Resort

115 S 2nd St PO Box 7200 | Coeur d'Alene, ID 83814-2738  [SEE MAP]Coeur d'Alene, ID  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Feb Retreat

Feb 27th, 2021

300 + room luxury hotel located on Lake Coeur d’Alene and right downtown for convenient walking and nightlife. This beautiful hotel has four 4-5 star restaurants, two swimming pools,large lounge (Whispers), 100+ boat slips, and the fantastic golf course with one of the few floating greens that allows adjusting distance from 112 yards up to 182 yards. Recommend paying a little more for the lake view to enjoy scenery. Outstanding for year round enjoy. Summers are extremely busy. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2


Jan 27th, 2021

Was super excited about staying at CDA Resort for our anniversary, but was super disappointed with our room- it was disgustingly dirty. Broken furniture, ripped bedding, gross splatter and dirty floor. The only saving grace was super nice workers and an amazing view. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Love this place

Jan 3rd, 2021

We love this resort. We stay there at least once or twice a year. Drinks in Whispers lounge, dinner at any one of their restaurants, gooey dessert at Dockside and a spa service or two. They do not disappoint. This time upon checking in, we were lucky enough to get Heather at guest services. What a gem. Friendly, upbeat and extremely accommodating. She told us she loved her job and it certainly shows. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

I'd rather risk COVID than the negativity of CdA Resort guests who delight in nitpicking and writing negative reviews

Dec 27th, 2020

Normally, I crisscross the United States and abroad on a combination of business and personal travel. COVID gave me the unexpected gift of getting off of the hamster wheel and just enjoying our Northern Idaho home and all the region has to offer. To get away from home, and to enjoy a world class resort/spa/view/service, I have stayed at the CdA Resort four times in the past months. Two were romantic getaways with my beloved spouse of 42-years, one to sooth the soul of a relative who'd lost a loved one to COVID (she herself was a 95-year-old COVID survivor), and the final stay to let my beloved Granddaughter enjoy the holiday decorations, North Pole cruise and visit from the elves. I'm a very experienced, discerning traveler who, I admit, am spoiled by staying at exceptional facilities with top-notch service. I'm at the highest elite levels of Marriott (Ambassador Elite), Hilton (Diamond) and Delta (Diamond Medallion). I read reviews and pen many myself. What I can tell you is that 99% of the negative reviews I've read about the Coeur d'Alene resort are from people who haven't traveled much, are looking to find something wrong, mostly exaggerate what they find wrong OR fail to mention that once the resort knew of a problem, they fixed it. Rather than focus on the incredible lakeview location, the stunning lobby with amazing holiday decorations, the happy sounds of kids having fun, the chatter of conversation around the roaring lobby fire, the relaxing spa, the one-of-a-kind North Pole cruises and elf service of cookies and milk, they delight in finding a speck of a problem (real or perceived) then drone on in a review attempting to magnify the problem. Have those of you who are so negative that you brighten up a room just by walking out of it, or are so low with positivity that you have to reach up to touch bottom, ever stopped to look at all the hard work that goes into orchestrating a multiweek holiday event and handling the throngs of people who fill the restaurants and lounges? I cringe when I watch you berate the hotel clerks, cocktail waitresses, or servers. Your caustic attitudes and negative reviews hurt people unnecessarily. Listen. If you are an experienced traveler, able to make trusted reviews, you know the concept of value (benefits/price = value), you realize that extremely busy periods can cause a few more mistakes to be made, and you give the property a chance to fix mistakes--then if you have a valid problem that wasn't adequately addressed--then by all means post a negative review. You should. The reviews that infuriate me the most are about COVID prevention at the resort. If you're coming from a state that mandates masks and social distancing or the vast majority of the population embraces these measures out of common sense (like Washington and Oregon), I'd suggest either not coming to Idaho or understanding that it's like going to a foreign country where you have to adapt to local customs/practices. Most people in Northern Idaho don't wear masks. Don't blame the resort if people book a room or have a dinner reservation and then don't wear a mask, or social distance. Just DON'T book a visit at the resort during COVID and the holiday rush and DON'T write a negative review about things that cannot be changed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Better Than Ever

Dec 23rd, 2020

We stayed two nights in a Tower King room just prior to Labor Day. This hotel, while the architecture may give you the 1980's vibe, the service and amenities are top-notch. During our Covid stay, we found things to be very clean. Our room had a sticker sealing the door after it had been cleaned. The rooms and bathroom are very spacious. Our corner room gave us an extended view and a gorgeous look at the lake. The only complaint is our balcony was a little dirty from a previous storm. We had spa treatments while we were there and the staff was fantastic. The spa area was very clean and they made sure they kept people socially distanced. We also used their water taxi to go over to the golf course and lakeside pool. The scenery makes it worth the ride if nothing else. We also ate at Beverly's and found the food and service to be excellent. The Couer D'Alene resort has prided itself on providing great services and amenities and they are doing better than ever. TRIPADVISOR.COM USER 

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