The Colonnade

2 Warrington Crescent | London, England W9 1ER  [SEE MAP]London, England  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

Website doesn’t show true colours

Aug 12th, 2019

We got given a voucher for a nights stay at this hotel for my birthday, we decided to add a extra night stay and the money we paid assumed we would be getting good quality. However from the pictures we did not receive this. We stayed in room 1 which had no kettle, hairdryer or telephone so we had to KEEP going up to reception to request these, when we eventually got them the kettle was not working. The breakfast was minimal but the restaurant staff was very helpful. The location and reception area was lovely but the room let it down TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Aug 8th, 2019

Amazing hotel , very good location .there is a beautiful garden as well which is perfect for having drinks in summer times . I stayed there with my husband and we were so surprised and pleased with complementary services at the hotel . Stuff are very polite and helpful . Very good location . We have a great stay . Definitely will book again . Thank you . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4


Aug 6th, 2019

the lobby is fab fun, the room completely unique and with a balcony! We were able to open the doors in the evening while resting in our very comfy bed! You can tell the property has been there a while so it is not perfect but the location is great and we really loved the convenience of the location and some great dining around area! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely stay

Aug 6th, 2019

Very nice stay at the Colonnade. The hotel and room were wonderful. However, breakfast, unfortunately was not so good. There was not much choice at breakfast and some food and drink we’re not replenished so we had to wait a while for these. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Weekend away in London

Aug 3rd, 2019

I am not one to write a bad review but I feel the need to as our stay at what we thought was going to be a Beautiful hotel we were left bitterly disappointed. Firstly we thought we struck a great deal double room down from £820 to £420 for 3 nights... bargain right? We arrived after a 4hour drive from Manchester, checked in and couldn't wait to see our room... it was small, the bathroom had no hand soap, the door didnt lock, the shower was all glass with a huge step you had to step up on to get into the shower,no hand rails and water splashed over the entire bathroom floor making it a slip hazard even though I put a towel down, you can hear the tube go past every 10 minutes. So after a LONG coach trip the following day I decided no, weve travelled down from Manchester, weve looked forward to this weekend away for months I am demanding to change rooms.The receptionist did this no problem, the room was slightly better. The place from what we saw doesnt even have proper cleaners I think its staff that do it, needless to say we didnt eat at the hotel. Staff after very friendly and helpful but overall my partner and I didnt rate this hotel. All the rooms need decorating as wallpaper was coming off the walls in both rooms we stayed in, it's very outdated decor. The rooms look NOTHING like in the pictures. TRIPADVISOR.COM USER 

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