The Condado Plaza Hilton

999 Ashford Avenue | San Juan 00907  [SEE MAP]San Juan  [SEE ADDRESS]
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Courtesy of The Condado Plaza Hilton

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Overview

Hospitable staff and superb location in Condado area of San Juan
Some areas are unavailable while property fixes damage caused by Hurricane Maria

Set along the Condado Beach hotel strip in San Juan, Puerto Rico, this luxury hotel's main allure is its enviable access to the capital's historic district. The Condado Plaza Hilton sits within walking distance of numerous stores and dining venues and is just 3 miles southeast of Old San Juan's cobbled streets. The property's spacious guest rooms and suites come equipped with minifridges, private balconies, coffee makers and 32-inch flat-screen TVs. In-room Wi-Fi access is also free thanks to the hotel's daily resort fee, which is currently being waived while the property repairs damage caused by Hurricane Maria. Plus, this hotel's Hilton ties mean Hilton Rewards members can use points to pay for rooms. Outside the accommodations, guests can go for a dip in one of four pools or lounge on the property's stretch of sand. Prefer to stay active? Get your heart racing with a round of tennis or while breaking a sweat in the fitness center. After working up an appetite, visitors can head to one of the hotel's four dining venues, where menus feature everything from lighter grilled dishes to American comfort classics to sushi. Visitors commend the property's facilities and friendly staff but caution that construction noise can be heard at times.

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Location
San Juan
Hotel Class
4.0-star
Property Type
Hotel, 572 rooms
Primary View
Bay, Neighborhood, Ocean
Style
Traditional, Modern
Best For
Business travelers, Couples, Groups, Families

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Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

Scorecard
  • 4.0Hotel Class
See all hotels in Puerto Rico »

Critic Reviews

Other Awards

  • Fodor's Choice

Oyster.com

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The Condado Plaza Hilton is a trendy, four-pearl hotel located on a peninsula that juts off San Juan's Condado district. The hotel's 572 guest rooms are sophisticated and modern, with elegant (if small) bathrooms and eye-catching artwork.

Other Awards

  • Fodor's Choice

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 4964 have reviewed the The Condado Plaza Hilton, giving it a rating of 3.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 3.5 based on 4964 reviews 3.5 (based on 4964 reviews)

Guest Rooms

The Condado Plaza Hilton's guest rooms and suites are modern and bright with white tile floors, dark wood furniture and colorful accent walls, linens and window treatments. Some rooms feature red and orange designs, while others incorporate blues, yellows and greens. Standard amenities include balconies, flat-screen TVs, minifridges and walk-in showers. In select suites, guests will find whirlpool bathtubs, wet bars, kitchens and washers and dryers.
  • Daily resort fee of $38.15 includes in-room Wi-Fi access and local phone calls
  • Floor plans with up to three bedrooms
  • Balconies feature city, lagoon or ocean views

Standard room size390 square feet

  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Condado Plaza Hilton overlooks the Atlantic Ocean and Condado Beach in the Condado area of San Juan. The property is within walking distance of shops and restaurants. Historical Old San Juan sits less than 3 miles northwest. To get around the island, travelers can rent a bike or hire a car through the on-site rental car desk.
  • Less than 7 miles northwest of Luis Muñoz Marín International Airport
  • Luxury boutiques like Cartier, Gucci and Montblanc can be found less than a mile away
  • 24-hour valet parking
  • 24-hour self-parking ($22.30)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

Four restaurants are available on-site, including the Aqua Bar and Grill, which serves lighter fare and cocktails by the main pool and beach. Café Caribe offers Italian-inspired, family-style dishes, while Eight Noodle Bar dishes up traditional and modern Chinese and Japanese fare. A 24-hour Denny's is also located at the property.
  • Grab-and-go options include a convenience store and Starbucks
  • Moon Bar and Eternal Lounge available for cocktails
  • Select booking packages include daily breakfast

Number of restaurants4

Cuisine TypesAsian, Italian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

At The Condado Plaza Hilton, guests have access to four pools, including a lap pool and an activity pool with a waterslide. The hotel's third pool is the only saltwater pool on the island, and the fourth pool is a shallow kid-friendly pool with a seal water fountain. Around the main activity pool, travelers will find dolphin fountains, plus lounge chairs and umbrellas. Additional seating is available by the property's other pools. And at the beach, visitors can rent nonmotorized water sports equipment like kayaks, paddleboards, snorkeling gear and paddle boats.
  • Activity pool also features pool volleyball and swim-up bar
  • Poolside service (fees apply)
  • Hammocks located near beach
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

Though the property does not have a spa, The Condado Plaza Hilton offers massages in an open-air treatment area that overlooks the ocean. Whirlpools, a sauna and a steam room are also available in the fitness center.

    Services offered:

    • Massage
    • Facial
    • Body treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna

    Kids

    In the hotel's activity center, children can participate in arts and crafts projects, play board and video games and watch TV. Additionally, younger guests can take advantage of The Condado Plaza Hilton's ScoutAbout scavenger hunt program, which is part of the daily resort fee. Outdoor amenities include a small kids pool, a waterslide and a tennis court. Nonmotorized water sports equipment rentals are also available for a fee.
    • Children's menus
    • Babysitting services can be arranged (charges apply)
    • Kids club
    • Cribs
    • High chairs

    Fitness

    The Condado Plaza Hilton's fitness center offers cardio and weight-training equipment, free weights and exercise balls, plus a steam room, a sauna and a whirlpool. A floodlit tennis court is also available. And at the beach, guests can rent nonmotorized water sports equipment like paddleboards and kayaks.
    • Fitness center open 24 hours a day
    • Loaner bikes available (fees apply)
    • Lap pool
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)
    • Bicycles (with fee)
    • Tennis (free)
    • Guided runs
    • Paddle boats (with fee)
    • Motor boats

    Business

    The Condado Plaza Hilton offers 41,000 square feet of indoor and outdoor function space, including three boardrooms, two ballrooms and a hospitality suite. The largest indoor venue is the Ponce de Leon ballroom, which can accommodate up to 1,000 people for receptions or theater-style events. Outdoor venue options include a pool deck and beach boardwalk. A 24-hour business center with computers, printers, copy machines and telephones is also available.
    • On-site audiovisual support
    • About a mile northeast of Puerto Rico Convention Center
    • Catering and off-site team-building activities (fees apply)
    • Resort participates in Hilton brand's Connect+ program

    Number of meeting rooms12

    • Business center
    • Meeting rooms
    • Meeting and event planners available

    Wedding

    The Condado Plaza Hilton features 18 indoor and outdoor venues for weddings and wedding-related events. The property's largest space is the Ponce de Leon ballroom, which can accommodate up to 700 people for banquets and up to 1,000 guests for receptions. Outside options include a waterfront gazebo, several cliffside locations and the hotel's oceanfront gardens. Three wedding packages are available, the most basic of which includes bridal flowers, officiating and wedding planning services and ceremony seating. Upgraded packages provide additional perks like photography, live ceremony music, wedding cakes and limited catering services.
    • Honeymoon registry
    • Discounted room rates for weddings with 10 or more room bookings
    • Largest wedding package includes services for up to 50 guests

    Maximum wedding guest capacity1,000

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the The Condado Plaza Hilton

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.