The Connaught

Carlos Place | London, ENG W1K 2AL  [SEE MAP]London, ENG  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Country House Hotel in Mayfair

Feb 25th, 2020

The Connaught’s lovely location across from peaceful Mount Street Gardens, the shimmering urban lake sculpture outside its entrance, its intimate lobby, and its air of generous hospitality all made me feel like we were staying at an expertly run, very sophisticated country house hotel. The design of the public areas is a flawlessly executed mix of the traditional - that beautiful gleaming wooden staircase! - and contemporary - the basement pool which is just long enough for a good swim, the tree sculpture in the addition’s courtyard. The fact that the various dining rooms feel very different from each other contributes to making the hotel more of an interesting destination than the run of the mill Four Seasons or Park Hyatt. We had a light supper one night in the buzzy Connaught Bar, where the highlight was my wife’s superb Virgin Mary with celery foam, and an excellent lunch at Helene Darroze, where the service was very correct, the prix fixe lunch very fairly priced, and the desserts neverending. Breakfast each morning in Jean George’s restaurant was expertly served and prepared - and the outlook onto Carlos Place is pleasing; I can only imagine how lovely it must be when (if?) the sun shines. Reinforcing the feeling of being in the country is the outstanding service, which is as friendly as it is efficient and solicitous. We felt very much at home there - and were always greeted enthusiastically by the engaging porters whether we were soaking wet after a run in nearby Hyde Park or headed out to dinner at Davies and Brook. I had let the concierge know that we were celebrating my wife’s birthday when I requested a restaurant reservation before arriving: she was feted with cakes on three different occasions - upon arrival in our room, at Helene Darroze, and at breakfast on our last day. A specific shoutout to Andy, the Duty Manager, who dealt sympathetically and fairly with problems that we had with our room. Which brings me to my one complaint: we booked the lowest category King room through Amex FHR program, but there was no upgrade available. The room we had was far from 5* quality: it was very small, did not have a separate shower from a tub, and had some other shortcomings such as inadequate lighting and an Ikea quality chest of drawers. Most seriously the conversation from an adjacent room was audible enough to interfere with sleep one night. So consider it a testimony to The Connaught’s considerable virtues - the service, the location, the pool, the dining and drinks venues - that I would still rate it overall as 5*. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Refined & discrete luxury at London’s most exclusive hotel

Feb 24th, 2020

Forget London’s other so called luxury hotels - the Connaught time and again proves itself as the ultimate choice in discrete Mayfair sophistication and exclusivity for those in the know who’d sooner avoid the more commercial options available within the same premium range. Whilst my visits to the Hotel are usually to dine at one of its restaurants or for drinks in one of its bars with friends, my wife and I recently enjoyed what can only be described as a perfect stay in one of the Connaught’s suites on our wedding night, in a beautifully appointed, stylish and spacious room. Were we not flying out to begin our honeymoon the next day, I wouldn’t have hesitated to extend our stay. Every encounter we had with the Connaught’s knowledgeable and well trained staff was as always a pleasure and reassuringly a cut above what one would expect, even at this level of premium hospitality. It is no wonder it remains the favourite choice of the discerning and refined be they power brokers, Royalty, A-Listers and a few ordinary folk thrown into the mix that enjoy the finer things in life. Every inch of the hotel is beautifully and tastefully decorated to the highest standards. In particular, keep an eye out for the Hotel’s main iconic sweeping (Oak?) staircase, which I’m told a well known clothing designer once tried to purchase - his failure was our gain. I would also highly recommend the Hotel’s new Grill restaurant which was faultless as it was fantastic as well as the timeless glamour of the Coburg Bar with its attentively crafted cocktails and reliably elegant yet cool atmosphere. It’s not easy for a hotel to distinguish itself for its dining options in an area like Mayfair where the competition from high end restaurants is so fierce, yet they manage to do so across a number of their restaurants. Whilst I also enjoyed staying at the Lanesborough not long ago, the Connaught for me unquestionably comes out as the unrivalled leader of the pack among the 5 or so ultra luxury London hotels in the same range, for its understated, old money sophistication, refined glamour, excellent and varying dining options and highly dedicated staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Delicious experience - but it's all about the staff

Feb 23rd, 2020

We had our afternoon tea at Jean-Georges and beyond creating the memory of indulging into delicious food it's the little details which stay with you. The mouth watering walnut scone and the bitter liquid chocolate will be something I will remember for a good while. But the magical part of this experience was the staff. Yes, you expect them to be courteous, and manage the fine balance of keeping a distance while always remaining attentive. But this felt another level for which we have to thank Gabor and his staff. The [vintage] tea leaf brewing discussion with Dominico was the highlight. Beyond the interesting subject, we appreciate his approach and composure considering he was handling a busy service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hotel Heaven

Feb 20th, 2020

Superb in every aspect. Truly a home away from home - small and cosy, yet luxurious, with a truly friendly staff paying attention to every detail. Spotless suite with lovely furniture and great timing on everything from the discrete butler-service. Amazing breakfast with something for everybody. The Hotel bars are really nice and we love the dog friendly approach from the hotel🐕 ❤️ TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay!

Feb 17th, 2020

Rooms are a little dark. I thought the food was very good. ; the butler service was great. The doormen are very attentive. I would say that the room price was a bit high for the value. The suite is a bit tired. TRIPADVISOR.COM USER 

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