The Cove at Atlantis, Paradise Island

1 Casino Drive Bahamas | Paradise Island  [SEE MAP]Paradise Island  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Amazing simply wonderful...The Cove is still the best on the Campus

Dec 5th, 2019

The Cove at Atlantis is great though starting to show its age. (In all fairness, for the number of people who stay, it would be very hard to keep up with...) The staff at Atlantis is extremely friendly and accommodating. You will get service at every turn. The grounds are meticulously well groomed and inviting. It is very clean consisting the number of families who stay. The adult pool renamed Sip Sip (formerly Cain) is an 18 and over which very nice for the adults without children. The food is delicious yet very expensive. (...but you don't go on vacation to save money!) Our room was clean, comfortable and well maintained. I would highly recommend a vacation to Atlantis for the family at least once. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It’s not adults only

Dec 4th, 2019

It’s an absolutely beautiful property. While we experienced a few hiccups during our first night, the staff went over and beyond to get things on track. One of things staff members couldn’t change that caught us by surprise was the number of small children staying in this adult only complex. Each tile we boarded the elevator to go up or come down, we encountered kids. Even at the adult only pool, we were next to pre teens and teens tanning with their parents. I even asked the security officer who stopped a teen boy with a cigar in his hand to ask if kids were staying in the Cove and was told yes, kids were staying onsite. It’s unclear if the rule is waived during peak season or if it’s not enforced at any time. Had we known we’d be in family friendly surroundings on every turn, we would have likely chosen the more competitively priced building. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely hotel but service could be much better

Dec 2nd, 2019

This was our first time visiting the Bahamas Atlantis. On arrival at the hotel no one bothered to even help us out the taxi and get our bags. The staff was too busy talking at their station. We was 4 adults and 4 kids and 2 babies so help would have been nice. We was shown where reception was so we could check in. Check in staff was helpful and we was shown to our rooms. Rooms was stunning with beautiful views out to the ocean and to the island. Excellent facilities within the bedrooms and very comfortable beds. The house keeping staff was so friendly and helpful and would greet us kindly everyday. The hotel rooms showed the extra money we was paying for them. Room service could do with staff improving attitudes as they was a bit rude. It was like we shouldn’t have called room service as we was a bother to them! It was very expensive holiday and very expensive hotel to stay in. Nothing was cheap at all and everything over priced. The cove is the only part of the hotel I would stay in if I was to go back to Atlantis Bahamas but to be honest for service I’d rather go back to Atlantis Dubai as they are outstanding. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Management has not been first class this trip

Dec 1st, 2019

This is our second stay and we were somewhat disappointed. The location, amenities and food service are still excellent. We were dismayed during a recent power outage, in the building not island wide. The hotel was completely black. No emergency lighting in the hallway and no communication with the guests. We didn’t know if it was a fire, or if it would last hours ( it was 60 minutes). Power outages occur, as do fires, but this was poorly handled. Actually not handled at all. A few smaller disappointments, but this was enough to keep us away in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice and updated.

Nov 30th, 2019

Best spot at Atlantis. Very modern and updated. Better than the other 3 towers. A little bit of a walk to the main hotel, but not too bad. The beach is also better at the Cove than at the main beach at Atlantis. TRIPADVISOR.COM USER 

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