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at the The Embassy Row Hotel
Feb 26th, 2020
Excellent location with excellent amenities...Just a few steps to the Red Line of the Metro....Restaurants, Shops, and other Attractions just a few steps or a quick ride on the Metro. Hotel was very clean and safe, staff was attentive....Quiet at night despite being in a central location! Highly Recommend....Will definitely be back when my travels bring me back to DC! TRIPADVISOR.COM USER
Feb 25th, 2020
Have stayed 4 nights already and still 3 to go, but have to send a review already, Hotel management fabulous! Especially Lyle Ochoa a complete gentleman, on my own most nights as my son with whom I am traveling with is here for a conference and feel insecure about being alone in a big city, but this gentleman has made me feel so at ease in his hotel, organised transportation for me and spoke to me every day in the bar & restaurant to make sure I was having the best time in DC, biggest thank you ever to Lyle you have made my holiday, first time on my own on holiday as my husband past last year and was feeling vulnerable when my Son was not around! Please give a ig gold star to Lyle and will be back next year as staff amazing. TRIPADVISOR.COM USER
Not a 4 star. Adequate, but worn. Service below par.
Feb 24th, 2020
If you're looking for 3 star, consider it. If you're expecting a 4 star, you will be disappointed. Issued included lighting, jet-engine noise level of HVAC, torn carpet, not enough bedding, slow response to requests. No response on the text messaging service that was posted in the hotel. Phone didn't work. No mini-fridge. They offered me a discount at checkout, but I would have preferred a better experience. TRIPADVISOR.COM USER
Feb 23rd, 2020
Great location and friendly staff. The food is good too. Only problem was the rain the week I was there. With good weather I can only imagine the rooftop pool and bar. I would definitely stay here again TRIPADVISOR.COM USER
Great phone experience!
Feb 18th, 2020
I called the hotel with a few questions before my stay. I spoke to Lyle and he took the time to answer my questions and was very helpful and friendly...greatly appreciated!! The entire staff provided great customer service and the hotel was clean and in a great location. Would definitely recommend the hotel to a friend. TRIPADVISOR.COM USER
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