The Fairmount

401 S Alamo St | San Antonio, TX 78205-3201  [SEE MAP]San Antonio, TX  [SEE ADDRESS]

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at the The Fairmount

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Guest Reviews

TripAdvisor Traveler Rating 3

Charming but needs some TLC

Aug 10th, 2019

Staff were friendly, engaging and bent over backwards to accommodate but there was only so much they could do. The hotel structure and furniture needs some repairs . Sitting outside on the balcony, we noticed several windows where the window frames were seriously failing. There were major cracks in two separate walls in our suite where “settling”of the structure is apparent. Several pieces of furniture were not usable as drawer handles were missing, the beautiful drapes did not pull shut completely to block out the light and the sheers were tattered. Wifi is not accessible in all rooms and the thermostat wouldn't go below 72. The hotel is scheduled for remodeling later this year and many of these issues are likely to be addressed. For the price and service... I still recommend it. It is close to the Riverwalk and Hemisphere park and is quieter than other locations. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding Value

Aug 5th, 2019

Our experience was very positive at The Fairmount Hotel in San Antonio. George was outstanding at helping us out. The room was clean, beds were comfortable, and it had a pleasant atmosphere. A physical room key was a neat experience I haven't had in a long time, the on-site steakhouse is outstanding, and the lobby bar by the elevator is a great place to enjoy a few drinks. Pricing was very reasonable for San Antonio Riverwalk area. If you're looking for a brand new hotel with all the latest and greatest, this isn't what this hotel is all about. However, if you are looking for something different, a clean room with great service, and a fascinating historical hotel, this is the place for you. We will stay again for sure, it was a very enjoyable experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

San Antonio Weekend

Aug 4th, 2019

Amazing service at this hotel. We booked a room here through Priceline and they did not give us all the details. George went out of his way to make sure we were comfortable and offered options to us and our teenage daughters. We were asked often if there was anything we needed. Roxanne was great too the next morning, holding our bags while we shopped and making sure we had additional coffee. The rooftop bar was gorgeous and a great end to our evening on Saturday. We will be back! The hotel was historic, beautifully kept and the staff made us feel at home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Pleasantly surprised

Jul 18th, 2019

I went to this hotel for a business trip. Reviews on several sights were mixed, so I went in with low expectations and a little apprehensive. The room was very clean. Staff was very friendly. George was extremely kind and responsive to everyone in our group. Enjoyed getting a drink and siting on balcony visiting with friends. The only drawback was the lighting in the rooms. All lighting comes from lamps around the room. I mentioned this to George and he said that lighting will be part of the remodel and showed us a room that has already been remodeled. The lighting in the room was beautiful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous Experience

Jul 18th, 2019

Our group spent several days in San Antonio and stayed at the Fairmount. The hotel was like fresh step back in time. The hotel is charming and has a unique feel. The staff was incredibly accommodating. During my visit I had the pleasure of having several conversations with George. He was very knowledgeable of the area and the hotel history. His top knotch service made our visit to San Antonio enjoyable. Thank you Fairmount Hotel for providing the comforts of home on during our stay. TRIPADVISOR.COM USER 

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