The Fox Hotel and Suites

461 Banff Ave | Banff, AB T1L 1H8  [SEE MAP]Banff, AB  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Comfortable and convenient

Sep 24th, 2020

10 minute walk to town and in a calmer area. The twin queen 'condo' had microwave, fridge and coffee maker. This was adjacent to the sitting area with pull out couch/dining table for 4. One bathroom downstairs, with the 2 queen beds. Upscale and clean. Breakfast was included at the adjacent Chilis restaurant. Realistically, comfortable for a couple and possibly 2 kids at best. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice Hotel

Sep 7th, 2020

It’s Banff, so as expected, nothing is cheap! The hotel was great for travelling with a dog. The rooms were big and clean and it was nice to have a separate sitting area and kitchenette as we were staying 3 nights. In this time of Covid and most motels shutting down their breakfast buffets, it was nice to have options for a hot sandwich or continental breakfast offered every morning. The hotel was about a 10 minute walk into town and lots of nice areas surrounded it for walking the dog. The on-site Chili’s was also dog friendly, so you can sit out on the patio and enjoy a meal with your dog present. The highlight of our stay was watching the deer eating the flowers right outside the hotel’s front doors one morning. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good Customer Service

Sep 6th, 2020

Yes, the beds are small in the double room. . . and hot during the summer. I ask for an upgrade and they were so accommodating to do an upgrade. Close to downtown, friendly and love the free breakfast! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Terrible

Sep 5th, 2020

Oh, where do I start with this review? Firstly there's not much parking for the hotel. The customer service is not tbe best. I understand Banff is an in demand destination so most hotels can get away with some things as people need a place to stay. Cleanliness, especially during Covid is abysmal. The cost and the stars of this hotel need to be cohesive as they are charging for 5 star service whilst providing 1 star. The rooms are small and the beds are tiny. There is no extra bedding available for the family suites. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Very good accommodation!

Aug 26th, 2020

Stayed for a weekend to go hiking. Clean and modern and close enough to downtown to walk. Very quiet! Good service and very friendly. All the amenities. Came with free breakfast in the Chillis attached TRIPADVISOR.COM USER 

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