The Garden City Hotel

45 7th St | Garden City, NY 11530-2890  [SEE MAP]Garden City, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Bloomingdale’s Conference

Jul 20th, 2019

The rooms were beautiful. I loved all of the added touches- robes, slippers, water bottles. The staff was amazing. I traveled all the way from Hawaii, arriving very early in the morning. I was greeted warmly at the front desk with an available room waiting for me upon arrival. Every morning I was greeted by a staff member as I made my way through the lobby. Truly an awesome service experience. I would highly recommend this hotel to any friends, family or colleagues. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

What can happen next?????

Jul 20th, 2019

Checked in July1 and when entered the lobby, noticed that a wedding was taking place. When we got to our room, noticed that room was warm,but thermostate showed 65 degrees. Wife emerges from bathroom telling me that toilet is nstopped up., called down and maintenance was called up. Gentlemen claimed to have fixed the toilet and that we should give some time for room to cool down. Went to do dinner and upon our return to the room, roomseemed warmer and toilet was again broken. Went to front desk and told them that we wanted to change rooms. We were told they had no other rooms and that they may be able to help in the morning. Upon my return to the room, received a call that they were going to switch us to another room right away. The move went great and the room was spectacular. Except a day later around 9:00 in the morning, there was a knock on the door, when my wife went to answer it a man tried to FORCE himself into the room.I jumped up and forced the very drugged-up man away from our door. Security was called and they handled the gentlemen very well. We soon learned that the man was a guest of the hotel, but that was it.Was he removed from hotel? was he asked to leave?? this had my wife scared for the remainder of the trip. Indoor pool was closed for three days amongst additional problems. The hotels way of compensating us....one night free. I highly DO NOT recommend this hotel and will never stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Jewel in the berbs

Jul 16th, 2019

My girlfriend and I were in town for a wedding and chose not to stay with family. She grew up in the area and suggested we stay at the hotel. The hotel exceeded my expectations. We were pleasantly greeted by the staff consistently, the hotel was clean and the concierge was polite and receptive. Our needs were met with grace and ease. The hotel is located across from a train stop, the grounds are well kept and there's plenty of places to sit and enjoy a morning cup of coffee. Just up the street is a grocery store, coffee shops and places to grab a bite.This hotel was pure delight. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great venue for a retreat!

Jul 16th, 2019

The staff was friendly, helpful, and a pleasure to interact with at all levels. From the bell hops to the servers to the front desk... One of the most service-focused staff I've had the pleasure to interact with! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful and elegant

Jul 15th, 2019

Rooms were very spacious and lovely. Loved the extra touch of chocolates on the pillow at night with a bed turn down. Enjoyed every day. All the staff said hello as you approached. You were really made to feel welcomed. TRIPADVISOR.COM USER 

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