The Grand At Moon Palace

Carretera Cancun-Chetumal Km. 36.5 | Cancun  [SEE MAP]Cancun  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

The Kids Play Room at the Moon Palace GRAND!

Aug 11th, 2020

We are members of Palace, so we visit at least once per year. This is the first year that my son TJ was old enough to be dropped off in the playroom (hes 4). I was a little nervous initially, but I quickly found out I had nothing to be nervous about. The staff are incredible, they cared for him the same way I would. He had so much fun everyday, he insisted on visiting at least once per day. I want to give a big thank you to Jacquie, Ilsce, Tere, Gaby, and Yare! Your service, and care is impeccable. These ladies advised me on what TJ ate while at the play area, engaged him in various activities, and conversation. I can't say enough about how great this place is. We will be back in November, so until next time...adios! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Our favorite resort ever

Aug 11th, 2020

What can you say about a place that we cannot get enough of!!! We have been coming to Moon Palace/Grand Moon since 1999 and we love it. We will be going back this November to enjoy 9 nights there. The staff are outstanding and so very gracious! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Nightclub

Aug 11th, 2020

De Dios and his co workers were a great host to us and our party. Great service, music, atmosphere and music. Would definitely recommend everyone to come here. They played all kind of music for all kind of crowds. The best time we had in Cancun !! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The grand at moon palace lobby bar

Aug 11th, 2020

Such a beautiful bar! The music was very nice. Our favorite part of this bar was the service provided by Jose the bartender. He has a lot of talent and puts his heart into his work. He makes the best drinks from the whole resort and serves them always with a smile. We can not say enough about him. He is exceptional! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Tivola Italian

Aug 10th, 2020

My absolute favorite restaurant and waiter at the Moon Grande♥️♥️🍷🍸the best food amazing service and great drink recommendations!! We had reservations at one of the other great restaurants but decided to come back to see Pedro and Jose TRIPADVISOR.COM USER 

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