The Grand Islander by Hilton Grand Vacations

2023 Kalia Rd | Honolulu, HI 96815-1917  [SEE MAP]Honolulu, HI  [SEE ADDRESS]
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Courtesy of The Grand Islander by Hilton Grand Vacations

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Guest Reviews

TripAdvisor Traveler Rating 5

Beautiful resort and great service

Aug 18th, 2019

This resort is stunning and has so much to do. We stayed one night in the Ali’i tower in an ocean front room and then two nights in the Grand Islander in an an ocean view one bedroom suite. Both were clean and comfy. The staff here is amazing! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poor management of time share

Aug 7th, 2019

Yes, we were invited for experience the time share. The building is relatively new. The decorations and equipments were not luxurious but enough for a brief stay. But the bed was not individually coiled and had no edge support. So if you have second person in the bed, you do feel earth quakes. What made our experience unbearable was the manager on duty on night of Aug 4. Our bedroom had extensive roadside noises from fire trucks, motorbikes and cars. When I tried to resort some help from the manager on duty, he first stated I was the very a few who complained, then he told me this is the city of Oahu, which was supposed be busy. Eventually he suggested to transfer me to marketing department to discuss the possibility of moving to somewhere else if really that was my intention and willingness to pay more. His attitude and the way of handling this situation was very unprofessional, nonchalant and inappropriate. We won’t step on Hilton property on US continental if Hilton has the mentality and management as such. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Home Away From Home

Aug 7th, 2019

This hotel exceeded all my expectations. The amenities were designed for a comfortable stay. The rooms were super clean and the bed mattress, pillows and linens were so comfy. Their shampoo and conditioner was of good quality, the fragrance was awesome! The room was very spacious and I love the hardwood flooring. My favorite was the rectangular outdoor pool on the 3rd floor, which provided private enjoyment, because the access was limited to hotel guests only and not to every guest of the Hilton Waikiki Village Resort. They also had free iced tea and hot tea drinks in the lounge by the poolside. I actually can stay indoors in this hotel room for the whole time and still feel that my vacation to Oahu was well spent. I will definitely come back again if given the chance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Crowds, Crowds, everywhere!

Aug 4th, 2019

Way too crowded to enjoy just about anything. Arrived early, and we had to wait 3 hours for our room (Diamond has no value).Pools and beach were impossible to navigate. Room was very clean and awesome! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent stay

Jul 31st, 2019

This is an excellent resort to stay in Waikiki. The room is great and all the staffs were very friendly. There is plenty of shops, food, restaurants in the village. Also, the quality of pools is excellent. We will definitely go back! TRIPADVISOR.COM USER 

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