The Gwen, A Luxury Collection Hotel

521 North Rush Street at Michigan Avenue | Chicago, IL 60611-3646  [SEE MAP]Chicago, IL  [SEE ADDRESS]

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Molton Brown bath products
Rooftop bar receives mixed reviews from guests
yes You'll find this boutique-style hotel attached to The Shops at North Bridge in Chicago's River North area, just a short walk from the Chicago River and several L train stops. Unlike the city's other high-end accommodations, which tend to skew contemporary, this Luxury Collection property exudes an old-school sumptuousness with rich jewel tones, marble floors, crystal chandeliers and plush furniture. The recently renovated guestrooms continue the tone of the lobby, with their elegant amenities and design. Recent guests especially like the Molton Brown toiletries, which complement the accommodations' cozy bedding and pillows, large bathrooms and high-tech amenities like iPod alarm clocks and flat-screen TVs. During your stay, you will have access to the hotel's rooftop, Upstairs at the Gwen, where you can enjoy a cocktail and spectacular views of the city. The bar received mixed reviews though. For something more filling, try the American-Asian fusion cuisine served up at The Terrace Restaurant. Chicago visitors also choose this hotel for its proximity to shopping, both at the mall and out on the nearby Magnificent Mile. What's more, Marriott Bonvoy members can rack up points and perks at this property.
Chicago, IL
Hotel Class
Property Type
Hotel, 300 rooms
Primary View
City center
Best For
Business travelers, Couples



  • 4.5Hotel Class
  • GOODCritic Rating


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Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards

Forbes Travel Guide


Named after Gwen Lux, an influential artist of the time, the hotel was recently added to [the]...Luxury Collection group of character-filled hotels.

Other Awards

  • AAA/CAA Four Diamond Awards

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 793 have reviewed the The Gwen, A Luxury Collection Hotel, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 793 reviews 4.5 (based on 793 reviews)

Guest Rooms

Accommodations sport a traditional style, with elegant decorations and neutral tones. Amenities include blackout curtains, flat-screen TVs, complimentary Wi-Fi access and Frette linens. Many rooms have views of the city, but guests are advised to request these rooms specifically if desired. Marble-topped vanities and walk-in showers can be found in the bathrooms, as well as Molton Brown toiletries.
  • Terraces attached to some suites

Standard room size350 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located less than one block away from the popular Magnificent Mile, The Gwen is surrounded by extensive shopping options. Many restaurants and entertainment destinations are also within close walking distance.
  • About a mile east to Navy Pier and Ohio Street Beach
  • Half a mile south to Millennium Park
  • Two blocks from an L train stop and several bus stops
  • 17 miles southeast of O'Hare International Airport and 13 miles northeast of Midway International Airport
  • 24-hour valet parking ($75)
  • 24-hour self-parking
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The hotel offers two dining options: Circa Restaurants and Lounge and Upstairs at The Gwen. The Circa Restaurants serves breakfast, lunch and dinner of American cuisine and offers a lounge that's open for cocktails until 1 a.m. on the weekends. Upstairs at The Gwen features a rooftop terrace on the fifth floor of the building that offers craft cocktails and small plates.
  • 24-hour room service

Number of restaurants1

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The hotel offers the basic amenities for families with children. Children's welcome amenities are available, as well as children's bath amenities and robes. Cribs, high chairs and bottle warmers are also available.
  • Babysitting services can be provided for additional fee
  • Property restaurants offer children's menus
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The Gwen offers a high-tech fitness center. Chilled towels, apples and other complimentary amenities are provided, and exercise machines feature large integrated TVs.
  • Fitness center is certified hypoallergenic
  • Guests have 24-hour access
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


This Chicago property's 14 meeting rooms can accommodate events with attendee counts ranging from seven to 320. A 24-hour business center is also provided for faxing, copying and printing.
  • Notary public available
  • Complimentary wireless printing from rooms
  • Audiovisual materials available upon request

Number of meeting rooms14

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The hotel allows guests to bring pets during their stay, but pets must fit certain restrictions. Pet beds and food bowls are provided. The hotel recommends that you contact them for details.
  • A $75 nonrefundable deposit applies
  • Pets must weigh less than 40 pounds
  • Leash required when pets are outside of room; must be in kennel when left unattended in guest room
  • Pet-sitting services can be arranged through the concierge
  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting


The Gwen offers indoor space to host up to 320 guests in the Magnolia Ballroom. More intimate weddings can be held in the Grand Terrace Suite, an outdoor venue for 50 guests or fewer. The wedding team at the hotel is available to help plan even small ceremony or reception details.
  • Catering services available
  • Two wedding packages are offered and can be customized to specific needs

Maximum wedding guest capacity320

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the The Gwen, A Luxury Collection Hotel

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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