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at the The Hermitage Hotel
Class! Class! Class!
Aug 12th, 2019
Service is impeccable. Room was extremely clean. Historic Hotel and worth the time to check it out. Attention to detail is remarkable. Staff is friendly and go out of their way to help you. Not sure why anyone would give a horrible review. This Hotel is 5 star and 5 Diamond for a reason. Spend the money and enjoy your stay here. TRIPADVISOR.COM USER
Vacation in country music capital
Aug 6th, 2019
We stayed at the Hermitage Hotel in Nashville during our trip. The hotel is fantastic, beautiful, and provided the ultimate in customer service. We were able to take our cocker spaniel with us and she was treated like a princess by all of the staff. We ate several meals at the hotel restaurant and we had wonderful food and service. This hotel is not inexpensive, but it is worth every dollar they charge. This is truly a 5 start hotel in every respect. TRIPADVISOR.COM USER
Aug 3rd, 2019
I stayed at this hotel in March. Paid in full for the 3 nights we stayed. They continued to charge my credit card the entire time I was there and insisted I did not pay. After, they figured out I had paid through Expedia and I was correct...they would not return the money to my account. I did not receive the refund until after I had returned home. Today, I was charged over $1000 by a florist that this hotel exclusively works with...5 months after I left Tennessee. The managers were rude and the entire time made it seem as if it was not an important aspect to fix. There are plenty of fantastic hotels in TN...choose one of those. I have absolutely $0 in my account at this time. TRIPADVISOR.COM USER
Impeccable service and comfortable atmosphere
Jul 29th, 2019
I would go back to visit Nashville just to stay at this hotel. Fantastic service overall but so many extra “touches”! But with the impeccable service comes a friendly and comfortable atmosphere. We ate one breakfast in the restaurant. Delicious with, again, great service. The oatmeal was superb! TRIPADVISOR.COM USER
Jul 25th, 2019
This is the most beautiful Hotel I have stayed in through my years of traveling. The staff is wonderful in every since of the word. All the staff was very courteous and attentive to our every need. The rooms beautiful, very clean and those comfy beds were like sleeping on a cloud. The lobby is breathtaking. My only regret is that we couldn't stay longer. Thank you for your wonderful hospitality. Your 3 friends from Indiana! TRIPADVISOR.COM USER
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