The Hotel - Brussels

38, Boulevard de Waterloo | Brussels 1000  [SEE MAP]Brussels  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Room with a view

Feb 18th, 2020

The view from the room was amazing! Super comfortable bed. Very good value for money. Oh, and all guests can use the Gym and Sauna that's on the 23rd floor and it has a view of the city! Hotel is in a great area for shopping and next to a Metro station... would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It could be better

Feb 10th, 2020

Once upon a time known as the Hilton in Brussels, the Hotel is well located on Boulevard Waterloo. After it was heavily refurbished and re branded, final result was a modern habitat with some design. In my opinion the overall atmosphere is rather dark and some light is indeed missing. Rooms are typical business rooms, with all you need and would expect out of a business room. Instead breakfast is very chaotic, with peak hours making the overall experience not pleasant. The Hotel remains a good choice but it could be better indeed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice

Jan 31st, 2020

Nice rooms, lots of light (in contrast to dreadfully dark lobby/restaurant). Great staff, good service, varied and good breakfast, good beds, large shower, great views, good location, fine concept with free minibar. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

not very happy

Jan 27th, 2020

Too bad the windows cannot be opened so when you come into the room, you're hit with the stale smell of hundreds of people who stayed there before. The heating via A/C is annoying, the air gets very dry so I woke up in the middle of the night almost choking. The bathroom is very cold without any possibility to heat. Shower has very low water pressure, the last day of my stay I wasn't even able to shower as it would keep switching back from shower to tap. The bathroom is very small. In general the room was clean. Location is good, close the the metro. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely hotel - crazy prices

Jan 26th, 2020

I booked this hotel for me and my partner and I booked a superior vista double room with a city view. The price for the room was good but everything else after that was so expensive. We rang reception to ask for a bottle opener to open 2 bottles and they told us it was €5, assuming they meant €5 to buy a bottle opener and they came up and opened our bottles and that was it 😂 sorry but imagine charging €5 to open 2 bottles! That’s a joke! Other than that the hotel was nice and about 20 minute walk from all the cool bars like delirium cafe. There’s shops like Louis Vuitton, prada and Armani beside the hotel and across the way is shops like weekday. Zara and other stories. TRIPADVISOR.COM USER 

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