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at the The Inn At Fox Hollow Hotel
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Welcome to 1970s
Sep 5th, 2020
After being cooped up all these months bec of covid, we decided to finally book a little local get-away, to treat ourselves. Checking in, Caitlin at the front desk couldn’t have been any sweeter. We got to the room, and it was very nice, looking just like the pics on the website. So far, so good! Ok. The best part of a vacation and the whole point is, of course, to relax by the pool, right? After these last couple of stressful months, I couldn’t wait to put on my bathing suit, get out by the pool, order a nice drink, and just totally relax in luxury...! We had gone to dinner at One North just before the pandemic, and I absolutely loved the whole atmosphere - I thought the hotel would be the same, bec it’s the same owners. That is the reason why I chose this hotel. One North is, as we all know, very modern, contemporary, and classy, it feels awesome being there. I was expecting the same vibe here at the Scotto Brothers hotel. I could not believe it when I got out to the pool - and heard playing NOT the beautiful contemporary lounge style music of One North and basically all other nice places - but instead, the first song I heard was actually the BEACH BOYS!!!! Then... Prince, Michael Jackson, Madonna, and an array of 60s, 70s, and 80s throwbacks. It was obviously about as far from the classy, modern One North style as you can possibly get. I asked the server at the pool to please change the music. She said she was not authorized to do that. I asked her to pls ask the mgr. She said the hotel mgr was not there, so nothing could be done. End of story. This was even after the lady sitting next to us heard us complaining and said she agreed with us, please change the music. That night, I wanted to enjoy the beautiful late summer evening outside, and do a little work online, sitting at the little bistro-style tables they have outside in the outdoor area. I ended up having to go right back in my room - because NOW the music was OLD ROCK. I absolutely cannot believe that this hotel is a Scotto Brothers place. It does not have that classy feeling at all, that the other places all have, the ridiculous annoying music ruins this place (which is otherwise actually pretty nice). If you like to smoke pot and are into the 70s 60s 80s music and old rock, oh and country western too lol, call and reserve your room now. You will be in heaven here. If you instead like a classy, modern environment and want to relax, you will be very disappointed, as I was. Crazy. TRIPADVISOR.COM USER
Bad decision making is bad for business
Sep 3rd, 2020
I made a reservation to The Inn At Fox Hollow sometime in Aug through Orbitz for the coming Labor Day weekend. My reservation clearly stated Free Dinner. Called the property in advance to ask about Covid related updates and was told that the hotel will not honor the CONFIRMED free dinner. Called Orbitz that tried to reason with the hotel and . . . failed. Orbitz offer me a compensation and allowed me to cancel. I must say that I do not know nor do I care who is to fault - Orbitz or the hotel, however, Orbitz took responsibility and the hotel "won" a cancellation. Bad decision making is bad for business. Such a pity! TRIPADVISOR.COM USER
A Wonderful Wedding and Honeymoon!
Aug 22nd, 2020
The Fox Hollow staff went above and beyond to make our mini-wedding and honeymoon stay very special! Samantha was easy to work with, quickly responsive to messages, and attentive to any needs or concerns. It rained on the day of our wedding, and Samantha along with Mike quickly made alternate arrangements in a beautiful room that they decorated for us. When we returned to our suite, they even had an iced bottle of champagne and rose petals waiting for us. We had a great time in the days following our wedding too - hanging out at the pool, enjoying the delicious food and drink service, and taking advantage of all the amenities. The complimentary breakfast and dinner during the week was also very cool. It was a very special time for us, and we are so appreciative to everybody at the Fox Hollow. TRIPADVISOR.COM USER
Sleep quality = zero stars
Jul 2nd, 2020
Sleep quality = Zero stars. Overall, this is a lovely hotel. It's clean, excellent customer service, and spacious; however, the sleep quality is terrible. The thermostat locks at 68 degrees and it is not in the bedroom. As a result, the bedroom temp is around 70 degrees. It was hot and uncomfortable, resulting in a terrible night's sleep. I love this hotel; however, I likely won't return when I visit again next month. When I'm paying close to $300 for a hotel room, I expect to sleep well. TRIPADVISOR.COM USER
Mar 27th, 2020
We stayed at the Inn At Fox Hollow Hotel earlier this month. We highly recommend the hotel. We had a suite and it was spacious and had lots of amenities. Two great TV's, a nice kitchen area and two rooms. The room included a buffet breakfast each day and a buffet dinner on some evenings. The staff was very friendly and accommodating. We will return again. TRIPADVISOR.COM USER
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