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at the The Jane Hotel
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Visited May 2019
Aug 20th, 2020
Late review. I very much enjoyed my stay at The Jane Hotel. Room was clean. Shared bathrooms were also very clean. I am a single female, traveled alone and felt very safe. Every staff member I was in contact with was professional and helpful. I stayed five days, four nights and did not have any negative issues. The only reason I am not giving five stars is because the beds are a little uncomfortable. Other than needing better mattresses, this is the place to stay if you want to save money while in NYC. TRIPADVISOR.COM USER
The hotel to stay for a few days near Manahattan
Jul 26th, 2020
The rooms are small, but you know that when booking. Boat-cabins type. Bathrooms and toilets are clean Hotel design is really nice. Nice bar on top roof. Very pleasant situation near Greenwhich Village and very nice staff. We stayed in june 2019, but I forgot to post a review before. TRIPADVISOR.COM USER
Jun 9th, 2020
I stayed here, was assaulted by a member of staff I complained and was completely ignored. I hope this place closes. Everyone was extremely rude, I never received a follow up. Stay somewhere else, they only care about people who will buy their tables at the club downstairs TRIPADVISOR.COM USER
Shady, sketchy under cutesy face
Apr 22nd, 2020
Stayed here multiple times over years. Most recent departure was as covid ramped up. Had just extended reservation from a long stay. Well known to management. They called me down to recheck in but when I got to lobby manager admitted tricking me to get me out of room: "actually we're closing down and didn't want to tell you that while you were in room." Ah, because they thought I was going to squat/refuse to leave? Nice. Unfortunately we'd made mistake of overlooking an extremely disturbing event a few weeks prior. It involved local known drug dealers hacking our phone from the next room (apparently for hours)--deleting/adding files and video recording screen of our phone. This was not a random crime. Wouldn't you know it? The staff when asked said there were no registered guests in that room--no way anyone squatted there. Despite presence of cameras everywhere, staff refused to check/allow access to videos and said they preferred being reported to the (real) police. Done! Lastly, during end of another (solo) 2-month stay, awaiting confirmation of final night's rate, management Pulled me out of my room around 1 pm until rate was confirmed and room paid for. I was ill at the time (winter) and management had me sit with a fever in the lobby, coughing and wheezing up a storm, for an hour before management confirmed the rate I'd claimed earlier in the day. This was a $5 discrepancy the front desk was confirming. They even refused to let me return to my room just to get pain medication and insisted on having a bellhop escort me to my room and back. After accepting 1000s of $$ in prepaid hotel fees, this is how they treated a guest on his last day, over a $5 question on the daily rate. Also, there were a lot of errors and quirks that just don't happen other places. Too many times I'd call my one friend from my room travelking in town and BOOM! suddenly there'd be a bellhop at my door telling me there was an urgent matter at the front desk (grumpy false claims I hadn't paid incidentals deposit upon check-in; misplaced paperwork; constantly demagnetized room keys; AND bizarre hassles whence staff would claim not to know how to set phone so I could make outgoing local calls). It's also in a remote location on a pollution-choked highway. Don't bother, esp as they allow guests to become crime victims and at best refuse to help. I dunno, it's kind of how a shady place would treat a guest maligned falsely behind his back as some kind of vice squad guy?? Don't overlook any unacceptable annoyances--it just emboldens them. Lots of under the cove intrigue hwre. Why they'd encourage police involvement in a crime investigation instead of settling their naughty mistakes quietly should be a red flag to many! "When a hotel shows who they are--believe them!" TRIPADVISOR.COM USER
Apr 13th, 2020
Went there for a friend's birthday. Will be back. This place is truly one of a kind. The food, the warm and attentive staff and the space itself are forming a truly unique experience. Spectacular but not attention grabbing. Bespoke but not vulgar. Study the wine list and you'll be in heaven. See you soon! TRIPADVISOR.COM USER
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