The Lancaster Hotel occupies a prime spot in downtown Houston, amid numerous theater venues, including Jones Hall for the Performing Arts, the Revention Music Center, Alley Theatre and the Wortham Theater Center. So it goes without saying, fans of music and the arts often book a room here thanks to its proximity to these venues. Apart from its convenient downtown location, what keeps guests returning time and time again is The Lancaster's customer service staff. Previous visitors said the hotel's employees are charming and friendly. As for accommodations, travelers can choose from rooms or suites; all of which are outfitted with flat-screen TVs, minifridges, coffee makers and safes. Along with in-room amenities, guests can also take advantage of the hotel's daily hot breakfast buffet, which comes included in the $14.95 daily hotel fee. The fee also covers access to the business center and day passes to the nearby gym. Other meals can be enjoyed at Cultivate F+B or from the comfort of your room thanks to 24-hour room service. And according to past patrons, the on-site cuisine is tasty. When it's time to explore what Houston has to offer, The Lancaster offers a car service that will transport guests around town anywhere within a 3-mile radius of the hotel.