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at the The Lighthouse Resort Inn & Suites
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Sep 12th, 2020
My husband & I took a trip to Ft. Myers in August. This is what the locals consider the "quiet season". We booked the Lighthouse Suites, thinking it would be a fun place (since we didn't bring our kids) for our couples week. Upon arrival everything was great. Nice room (though a little smaller than the Suites photos depict), overlooking the waterfall pool. However, after we returned from lunch, we discovered a group of people with 2 dogs, and the dogs were swimming IN the pool (1 appeared to be a Rot mix). We hoped this was just a rare occurrence, and passed by to our room. That night, we were kept up until 3 am with a VERY loud group of people by the pool. I had read some reviews of the hotel staff doing nothing to complaints of pool noise, but I didn't imagine "quiet season" would have this problem. We woke up the next morning and decided we just wouldn't spend much time at the hotel, we would make the best of our trip. However, that afternoon a rain shower came in so we returned to our room to relax. Soon after we heard loud voices on OUR balcony. My husband opened our door to find a group of 6-8 people drinking and smoking (later my husband told me 1 man was smoking meth). My husband calmly asked them to leave. They reacted by saying, "No big deal, Man". My husband said, "Yes, it is a big deal, this is a private balcony. You need to leave." After going back and forth, they moved down to the pool deck. However, we overheard them making a threat toward us. This was all we could take. We went to the office and explained our situation (also that we felt threatened). They told us we could leave, but they would not be able to refund us that night (it was 5:00 pm). They seemed to be very lackadaisical about our complaints. We were disappointed, but all we wanted was to get off the hotel grounds. Luckily, after checking a few hotels/resorts, we ended up with a room directly on the beach for just a little more $ per night. After talking with some locals during the week, we discovered that this seems to be an issue at the Lighthouse, drawing a "partying" crowd. Needless to say, we will NEVER be returning. TRIPADVISOR.COM USER
PLACE JUST DOESN'T STOP BEING #1!!!
Aug 23rd, 2020
As usual I needed to unstress in a place of paradise before the summer was over. Lighthouse Inn always delivers top notch customer service as well a home away from home. Place was Cleaner than I've seen it and staff that as usual goes out of their way to make your stay pleasurable!!! Kudos to Brianna at the front for her outstanding customer service!!!! This place just delivers every time and time after time!!!! Thank You Light house. TRIPADVISOR.COM USER
Great location and Great Resort
Aug 20th, 2020
This hotel is located close to all attractions with walkable distance to the times square area of Fort Myers, restaurants and beaches. Great location for a Beautiful Sunset at the beach. We all had a great time at this location, the pool and surrounding areas were very clean. We were a group of 6 plus two dogs and we had a great time. Excellent customer service. Parking was also great. Room very clean and surroundings also clean. TRIPADVISOR.COM USER
You best like to party
Jul 11th, 2020
From the outside looking in, this place is quaint and charming. We’ve visited the Tiki Bar in the past and always said to ourselves, this would be a great place to stay. I’ll start with the positives: 1) The rooms were very clean. 2) Someone came by each day and asked if we needed any towels. 3) The pool was very relaxing and we enjoyed it each day. We used the pool that was away from the Tiki Bar since it was closer to our room. This pool also had a nice waterfall. 4) The location to the beach and restaurants is second to none. Now for the negative, which is just one: The pool gets crazy loud at night, beginning around 9 and some nights not ending until 3:00am. There were younger people in the pool (early 20’s) with the music loud. After we tried to reach the front desk, we called the sheriff who had to come out and break up the party. The next night we called down at 1:00am, this time the front desk answered and they went to the pool and shut the party down. The literature in our room sates the pool closes at dark (literally says dark). When we talked with the front desk the next day, they said 11pm. Either way, 1 and 3 am seem a little ridiculous to us. As I am writing this, I feel like and old timer ( low 40’s) but we were there for our 10 year anniversary and were not looking for that atmosphere. Overall, it’s a nice place. I would not recommend bringing underage kids. I would not stay here if you’re the type of couple like us, who like to day drink and be in bed by 11. If you’re like that, then this place is not for you. If you like to sleep all day and party till 3:00am like we used to, then this is your spot. Since we had to literally call the police to be able to sleep, we rated it average. The price is right and I guess the age old adage of you get what you pay for applies. TRIPADVISOR.COM USER
Jul 11th, 2020
Its not fancy, but it's clean and extremely well located just off the main drag. You can walk to everything. They are wrestling with the Covid crisis, so the bar is partially closed, but their attention to safety and health was much appreciated. A good deal for the price. TRIPADVISOR.COM USER
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