The Lodge & Spa at Callaway Gardens

4500 Southern Pine Drive | GA 31822-2593  [SEE MAP]GA  [SEE ADDRESS]
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Courtesy of The Lodge & Spa at Callaway Gardens

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Guest Reviews

TripAdvisor Traveler Rating 3

Weekend Retreat

Jul 15th, 2019

Spa is wonderful! The staff and therapists at the spa do an outstanding job! Service at Cason's and the Pool Cabana bars are wonderful! Front desk staff is rude, curt, and overall not very helpful. They definitely do not like their jobs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A comfortable place for a stay

Jul 13th, 2019

I stayed here for a conference at the resort. Comfortable rooms with great views of the resort. Also I didn't experience any significant noise issues though my room was a bit close to elevators. Good service. I'd surely like to stay here again. One drawback-they don't have a giftshop inside the hotel, so if you need some tylenol etc, you may have to drive to the nearby gas station. So try to pack such essentials as much as possible. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I’m spoiled!

Jul 13th, 2019

We have stayed at The Lodge and Spa three times. It has me completely spoiled! I love everything about this place. The room, the bathroom, the balcony, the pool and cabana bar and even the customer service. The joke between me and my boyfriend when we stay at another hotel when we are out of town is “this sure ain’t Calloway.” We cannot wait to get back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice place. Need to work on staffing/management.

Jul 13th, 2019

Stayed 4 nights, two in the cottage and two in the Lodge. Beautiful and extensive grounds, lovely for walking and cycling. The hotel is also beautiful. It tries to be worth the price but falls significantly short, a lot seemingly owes to human resources. Don't get me wrong, the staff were lovely and hardworking, but many of them seemed rather bewildered and tentative about their jobs; ranging from check-in staff where one of them offers you choice of floors and a phone call when the room is ready while the other just tells you to come back at 4; to restaurant where the staff can't find the menu, doesn't keep the buffet well stocked so that people are waiting at tables to make a run at the coffee as soon as someone refills it; to pools where towels are not replenished and staff don't know how to call for someone to bring some. The gardens seem to be doing a good job of making this a year-round attraction so we can't chalk this up to a seasonal hire/layoff situation; rather it is indicative of an organization that needs to focus more on training and retention of its workers. The lake was lovely for swimming but I had to wonder about water quality given known issues of fertilizer and pesticide run-off from golf courses. There was a fountain to try to keep the algae down, and there were some fish but few waterfowl. The pools were nice. One has a bar and both had people drinking in the pool, which kind of squicks me out since nobody seems to get out to use the toilet. It is sad that the vegetable garden closed, I was looking forward to that. Also would like if grounds and Lodge were more dog-friendly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay at the Lodge for the annual July 4th Fireworks Show

Jul 13th, 2019

Great place to stay for a couple of days and enjoy the fireworks without fighting mobs or traffic. We live about a half hour away, love visiting the attractions at Callaway, and we are considering making this an annual pilgrimage for July 4th! TRIPADVISOR.COM USER 

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