The Lombardy Hotel

111 E 56th St | New York, NY 10022-2600  [SEE MAP]New York, NY  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

good location, helpful staff

Nov 19th, 2019

excellent location, staff were more than courteous and helpful, room was spacious, clean with with equipped kitchenette. There is construction work going on opposite the hotel entrance which is very noisy and continuous, so ask for a room at the rear . buffet breakfast in american cut was good and room was cleaned daily. only downside was TV channels were very limited TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Beware you aren't given an old room

Nov 17th, 2019

I was staying in New York for business but had my young son and husband with me. on arrival we were allocated a room with decor, furnishings and fittings which looked like they were from the 1980s. we turned on the heating and it emitted a revolting smell and so at midnight i had to demand a new room. the front desk were fortunately able to move us to a new room which had modern fixtures and fittings and we enjoyed the rest of our stay but the initial allocation of such a sub-standard room left a sour taste. i am not sure why they felt it was acceptable to let anyone stay in such a sub-standard room. the service staff were lovely and friendly though. i'm giving average ratings because the first room was so appalling, although the replacement was excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not value for money

Nov 15th, 2019

nice location near to Madison avenue bathroom to be refurbished, very nice staff, good bed, tasty breakfast shop souvenir near to the hotel gym room well furbished with running, biking, eliptic machine TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

not as advertised

Nov 11th, 2019

The room (studio suite) was advertised as having kitchen facilities - in reality this was a small fridge and microwave and a toaster oven in a room smaller than the closet. There was one pot and absolutely no other cookware. Completely misleading. Since there was no ability to cook I could have stayed much cheaper in any number of hotels with a small fridge. Also completely misleading was the description of the room itself. The paint was peeled off in several large areas on the covering of the heating unit and the walls had places were some sort of liquid had splattered on it. Basically a drab and mediocre looking room with less than stellar cleanliness. Very disappointing. Only plus was we were on the back side of the building so it was very quiet and we did sleep well. Location was nice as it was out of the crowds but close enough to walk to shopping and restaurants. The American Cut restaurant which is attached was excellent for dinner and their breakfast buffet equally as good and complementary with the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Gem of NYC

Nov 11th, 2019

The Lombardy Hotel is in an excellent location and the friendly service by staff who have been employed for many years is unmatched. The units are large, well appointed and it's like being in a home. A complimentary breakfast is served in the lower lobby. This was my 6th stay and every unit I have stayed in has been in very good condition with really nice furnishings. TRIPADVISOR.COM USER 

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