The London NYC

151 West 54th Street | New York, NY 10019-5302  [SEE MAP]New York, NY  [SEE ADDRESS]
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at the The London NYC

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Guest Reviews

TripAdvisor Traveler Rating 5

I could live there!,

Apr 11th, 2019

I would absolutely live in this hotel! The rooms, which in the past used to be suites are cosy, carrying that New Yorker Art Deco charm. They even have a beautiful seating area with a semicircular couch. It is a beautiful marriage between old and new beauty. Due to its location (just blocks walking distance from Central Park, Broadway, 5th Ave...) you really don’t need much to fall in love with this place. A warning: The hostess at breakfast can surely ruin your mood. We were there for almost a week and she still treated us like she never met us. Really poor service on a simple job like allocating tables and smiling to guests... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Hotel

Apr 4th, 2019

I went here for my birthday and the staff were extremely friendly and the hotel was well placed in Manhattan with a short walk to Central Park and Times Square. The concierge was happy to help with anything you requested. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Experience

Mar 29th, 2019

We stayed at The London two years ago & I gave a very good review. Two years on & we were warned that it was undergoing refurbishment, This did not put us off as we had such a good experience the first time & we knew the suite that we wanted and it was promised.When we arrived we were told that that suite was not available but they were upgrading us. Well the upgrade was to the top floor rooftop suite, this was like winning the lottery. probably bigger that most NY apartments.The position on 54th w is terrific for most visitors. All of the staff were wonderful & helpful & I noticed they seem to keep there staff, which is always a good sign. I love the breakfast in the hotel everything you could possible want & waiter service or buffet style. NY at Christmastime is just magical. As you would expect there was nothing that could be faulted. It was one of our best hotel stays. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

MET museum visit

Mar 19th, 2019

Hotel was great only issue I had was that my door key did not work each time I returned to the room by the time my visit was over I had 18 door keys. Very expensive hotel for this type of inconvenience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Can’t Judge Under Construction

Mar 17th, 2019

The place is very open though much upheaval thanks to continuing construction. The weekend I arrived the front desk had been moved from lobby to second floor on temporary basis. No restaurant or bar as they are being renovated. The room was fine but clearly not yet updated. Great location and will be a nice counterpoint to the large Hilton across the street when it re-launches. The help was fantastic with great, infectious attitudes. Made the experience work. Room service fast. Come as long as you know what you are getting into. TRIPADVISOR.COM USER