The Lowry Hotel

50 Dearmans Place | Salford, England M3 5LH  [SEE MAP]Salford, England  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Check your bill

Jan 17th, 2020

Stayed at the Lowry recently on business. When checking in I was advised by the receptionist that as a Expedia gold member I would be upgraded to a deluxe room with a beautiful view of the river. This turned out to be a standard room with an awful view of the a building site slap bang in front of my window. On check out the vat invoice did not match the amount I paid through Expedia, I pointed out that I needed the invoice to show the full amount as I would use this to claim back through company expenses. The reception team claimed that they cannot do this and I needed to get a copy through the booking company, unfortunately what I can download off the website is not a vat invoice so cannot be used to claim reimbursement. So I will have to use the vat invoice for the lower amount leaving me £24 out of pocket. I stay away a lot on business and this has happened a few times in the past but once pointed out the reception team at other hotels they have managed to sort something out, unfortunately at the Lowery this request seemed to much trouble. I Will stay elsewhere in future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent deal and stay, superb staff

Jan 15th, 2020

We stayed here just before Christmas on a Travelzoo deal which was excellent value. Usually with some deals you don't get the best rooms or inclusions. However, right from check in, the staff were so welcoming and friendly and made you feel at home. The hotel is very modern but the service is very personal. A great location, walkable to the centre of Manchester yet tucked away from the crowds. Our room was fabulous with views over the river, a huge bed and lots of space. Dinner was amazing! Our table was set out with Christmas decorations and crackers which was a lovely touch and our deal included 3 courses and a glass of Prosecco. The food was of a very high standard and delicious, our waiter George was so friendly and chatty and very knowledgeable about the hotel. I was very impressed with the service in the restaurant considering how busy they were with Christmas parties. We had a lovely nights sleep and went down for breakfast. We chose the full English option which was very tasty, breakfast service a little slow but the food was excellent. I cannot wait to return, I won't stay anywhere else now when I stay in Manchester. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Birthday Afternoon Tea

Jan 15th, 2020

I bought my mum a voucher for afternoon tea for her and my dad to celebrate her birthday. They had a lovely time and were very well looked after by the staff. Thank you very much for showing them such nice time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

40th birthday with friends

Jan 12th, 2020

Wow..6 of us booked this fabulous hotel for my friends 40th birthday..the hotel accommodation was fantastic, staff helpful and friendly just wished we could have stayed longer..parking was expensive a shame really this could have been thrown in with the price? But other than that, wonderful, breakfast fantastic bar service and nibbles excellent..will defiantly recommend and be is an expensive hotel but we had a deal on perhaps look on there first..but just to stay thank you..if you want to treat yourselves then say here! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

No 1 hotel in Manchester

Jan 10th, 2020

As always it was a pleasure staying at The Lowry. Beautiful refurbished, big comfortable rooms and great service. A special thank to Natasha for superb service at the front desk. Allready looking forward to my next vist. TRIPADVISOR.COM USER 

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