The Manhattan at Times Square Hotel

790 7th Ave | New York, NY 10019-6204  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Excellent Hotel and Director Afi Lovi

Jul 2nd, 2020

I have stayed at the Manhattan about three times over the years and each time for about two weeks. My last stay from June 1-14th was the best. The staff were polite, helpful, the room was cleaned everyday. And due to staying there many times The Director of the Front Office didn’t charge me for a refrigerator I requested, and waived my resort fees. Amazing. I will never stay anywhere else. It’s in a good location as well in the theater district, and many places to eat. It’s in the center of everything. A few blocks from Central Park, 5th Avenue, and the upgraded room are fancy. Thank you, I’ll be back. Will recommend to all my pornstar and webcam co workers. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Fairy terrible experience

May 31st, 2020

Staff are rude and hotel is run down and in desperate need of a refurbishment. If it were possible to rate this hotel with half a star, I would have done so. I can be a hotel snob admittedly having spent so many years in the industry but a lot can be forgiven if you have a team of friendly staff. The older man on reception in particular was the rudest, grumpiest and most unhelpful person I have ever experienced in customer service! I would not stay again and certainly would not recommend. Especially as there are so many hotels in the area to choose from. I regret taking the guidance of the travel agent on this one. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

WATCH YOUR CREDTI CARD BILLS

May 23rd, 2020

Do not book this hotels because they still charge me for not showing up for 677.00 usd . I called them 2x to make its been cancelled under that person name. Can you believe that taking your money for not using it for 677.00 usd? so avoid booking here and watch your credit cards statement people. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Great location, not so great hotel

Apr 15th, 2020

The location of this hotel was great, walking distance to Times Square and the subway. unfortunately this is also what made it very attractive to lots of school groups who were always loud and crowded all the public areas. there is no food onsite except for a Starbucks with limited offerings and hours. The rooms were awful, the pictures on the website were of the renovated floors and were nothing like the room we had which was awful. the carpet in the hallway was so worn out we would trip on it. Fortunately, we did not spend much time in our room as we went sightseeing all day. Again, rooms need renovating but the location was great! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Disgusting

Mar 26th, 2020

The hotel room was dirty, mouldy, damp and just overall disgusting. We asked to move rooms and our second was pretty much the same. My friend was sick with the mould and the damp in the room, it’s shocking the hotel should not be allowed to stay open. TRIPADVISOR.COM USER 

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