The Mansfield

12 West 44th Street | New York, NY 10036-6604  [SEE MAP]New York, NY  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Great location, don't wish for too much, good value

Aug 19th, 2019

This is not a luxury hotel, but the location and value are wonderful for midtown Manhattan. Yes, you can pick the place apart if you want: small bathrooms, air conditioner units stuck in the walls, peeling wallpaper, no USB ports, bad lighting. Or, you can look at the advantages: low price, great staff, terrific location, comfy bed, clean. I was upgraded to a junior suite, had plenty of room, and survived. It was only for one night and it was just what I wanted to pay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Fabulous Location

Aug 14th, 2019

Stayed here with my Son to celebrate his 21st birthday in NY. The positives are that it is in a great location and central to most attractions. We were upgraded to a junior suite as there were no twin bedded room available which was really appreciated. Mist of the staff were friendly and helpful. The air conditioning was a welcome feature on such a hot day. The only negatives would be the repetition in relation to cakes for breakfast every morning (albeit they were yummy) and the dark haired female receptionist who was not very welcoming or indeed friendly. A smile would have been appreciated. The blonde lady was super nice as were the gents. Thank you all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2


Aug 7th, 2019

The workers were welcoming and kind, and the hotel location is one of the best. BUT!!! There were more things we didn’t like: the room service was horrible, there were only two places where we could actually breath- the coffee-tea room and the bedroom. The bedroom was so so small- the toilet door was literally on the toilet itself, so we couldn’t close the door. We couldn’t sleep well- the air condition was so old and noisy that we preferred to suffer the heat at night instead of hearing it. Also, we could hear the whole street noise- up from the eighth floor- not so nice, especially when you’re so tired but cat sleep. The worst thing that made our blood boiling was the hotel car service. We reserve a car service at the day before we left. We informed the secretary at the desk that we have a lot of suitcases, they are big and we must not be late because we have a flight to the next destination. We arrived to the lobby on time where we could meet a representative who could help us with our stuff. We were told that the driver will arrive in ten to fifteen minutes late, we told the staff that it’s not alright and un responsible, because we told the secretary the day before that the time is super important. It turned out that we were waiting for half an hour, and when finally the driver showed up, he didn’t want to take us to the airport, so we needed to take a taxi instead, disappointed and furious at the bad service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Cozy Hotel - Walking distance to theaters and restaurants

Aug 2nd, 2019

This cozy boutique hotel is a gem - clean well-appointed rooms. Friendly helpful staff. Walk to Bryant Park, Grand Central Station, Rockefeller Center, theaters and restaurants. Bus and Subway nearby too.... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Boutique Hotel

Aug 1st, 2019

This is a wonderful hotel to stay at. It is close to everything. We found the staff to always be friendly and helpful throughout our entire stay. The people at the desk always greeted us with a friendly hello and the gentlemen helping us with our luggage were helpful in offering suggestions. Our room was great. The housekeeping staff did a superb job always making sure we had plenty of towels and amenities. Always, the room was clean and made up. Will stay there again for sure. TRIPADVISOR.COM USER 

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