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at the The Mark
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Nov 19th, 2020
This is my first choice in Manhattan. I love this place, specially the concierge. The restaurant and bar are amazing. Location is great for Central Park lovers. Room service and housekeeping are great too. TRIPADVISOR.COM USER
Short Staycation at the Mark
Nov 11th, 2020
I arrived at the Mark for my first hotel stay since the beginning of COVID and was just excited to be out of my apartment. I had booked a superior courtyard queen room for over $800 through Amex FHR. On the hotel website, there were several King courtyard rooms and suites available, so was a bit surprised at check-in that we didn't receive a complimentary upgrade through FHR (or any mention of it). I understand with COVID protocols, logistics around upgrades can be complicated, but the fact there was no mention was odd. The guest rooms themselves are quite small for the price paid, but the rooms were clean and comfortable with modern amenities. Room service breakfast was OK, and for well over $100 for two people, seemed mediocre (the pastry basket didn't taste fresh). We did get a $60 breakfast credit through FHR, but that doesn't even cover the continental breakfast package. Also on the dining front, we tried to get a table outside for lunch (we aren't comfortable inside due to COVID) and there were no tables. We ordered room service instead and the food was good. I think it's worth mentioning though that in situations like that, it would be nice if the large room service fees were waived during this time. All in all it was a pleasant stay, but it didn't feel as 5 star as other nearby hotels in the same price point. TRIPADVISOR.COM USER
The best hotel in NYC!!
Nov 3rd, 2020
I love this hotel! Everything from the location, staff, restaurant and level of professionalism is exceptional!! I can't wait to go back. Many thanks to the entire staff at the Mark hotel for once again making my trip in NY the best ever!! Best, Mary Covaci TRIPADVISOR.COM USER
The Best of the Best...Truly
Nov 3rd, 2020
For the past couple of months, I’ve needed to find a safe and comfortable place to stay weekly in the City, as I live upstate. The Mark is exceptional in all regards. From the moment I pull up to valet parking, I know I am in the most friendly, inviting, safe and serious hands. Really, the hotel has become my home away from home during a challenging time, personally. The entire team is the jewel in the crown of a quite majestic place. These ladies and gentlemen provide the highest quality service and attention to detail. Individually, wonderful....and as a team, seamless. I look forward to scheduling the next stay even before I check out! For what it’s worth, having lived most of my adult life overseas, for decades, I always stayed at The Carlyle when in NYC. As the hotel was closed over the past months, I needed to find another hotel. Someone above, and across the street, led me home. TRIPADVISOR.COM USER
Hidden Exquisite Gem!
Nov 3rd, 2020
I had a hard time finding a hotel to come in for medical tests at Mount Sinai. A competitor recommended THE MARK which I was not familiar with. I had an OUTSTANDING stay with them. Super clean, quiet, Covid protocols, stunning room, and the food was outrageously good. I cannot wait to come back. Truly the most quiet and comfortable NYC stay I have ever had. The Mark made my trip during this difficult time for difficult reasons more comfortable and fun than I could imagine. An added bonus was the Fekkai salon where I was able to get a blow out! The Mark definitely hits the mark in excellent service and experience! TRIPADVISOR.COM USER
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