The Maxwell New York City

541 Lexington Avenue between 49th St and 50th St | New York, NY 10022  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent Hospitality

Jul 18th, 2019

A group of 4 of us recently stayed here and I can't praise the staff highly enough - Special shout out to Fyaad Nazim, who constantly went extra mile to make sure our stay was perfect. The location of the hotel is perfect close to the subway and other staples you will need during your stay. The rooms we had were spacious for New York standards and had everything you would need in the room. The resort credit is something new to me however some of the benefits were very useful such as the bar credit and the citi bike hire! I can't fault this hotel but the staff make it great! - Wouldn't hesitate to stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A very pleasant stay

Jul 17th, 2019

I stayed few days ago at The Maxwell because my job . I found the location convenient, the hotel very comfortable and the staff very kind, in particular Mrs Grace of the Guest Services - she was very patience and she helped so much !! I want to thank her once again :-) RenatoAZ TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Maxwell hotel nyc

Jul 15th, 2019

Manager Fyaad Nazim made this trip unforgettable as he took every step possible to get us settle in. I want to give him a special thanks as this trip would not be the same without him. Also the team here at the Maxwell was great, trip was amazing hope to come back again next time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Living Room Staff

Jul 14th, 2019

We highly recommend this Lounge. Please ask for Kristen as the server. She is professional, friendly, helpful and caring. Thanks for helping make our holiday really enjoyable! The sirloin sliders were great!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Some bright spots

Jul 14th, 2019

The Maxwell hotel isn’t a bad place. Great lounge area and decent food. The staff is helpful and knowledgeable. They are very accommodating to my requests. I will say I am not a fan of their small rooms but I am a fan of the front desk people especially on duty manager Monique. Monique is pretty great at her job and does her best to be helpful. She is the reason I am giving them 4 stars instead of 3. If you check into the Maxwell and need a superstar to help you definitely ask for Monique TRIPADVISOR.COM USER 

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