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at the The Miami Beach EDITION
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Aug 14th, 2020
This property remains a favorite of ours! The entrance is grand and chic-all in white with minimal details. The rooms are spacious. We usually just travel to this property as a couple and get a king room on the upper floor. The Matador steak house is great. The breakfast at the property is excellent. We've had lunch by the pool ass well. While the pool area is a little tight, there are plenty of chairs at the beach with umbrellas. Friendly staff TRIPADVISOR.COM USER
Aug 12th, 2020
I was helped by Leo in the beach. He’s super nice person. He helped me with everything. We had a really good conversation about the city. I really recommend to come here. Amazing place and a really good gratitude. TRIPADVISOR.COM USER
Amazing place and service (Leonel is the best!!)
Aug 9th, 2020
I went with a friend looking for a relaxed day, and it was amazing! The service, the food and specially how Leonel treated us the whole stay! 5 stars service. I absolutely recommend this place. It is amazing! TRIPADVISOR.COM USER
Bad customer service
Aug 6th, 2020
Miami beach edition is a good hotel, customer service is horrible though: the Edition took 1354€ from my credit card without any reason (I did a booking, but i canceled within 24h), and only refunded me for 1332€. I should not lose 22€ (Due to dollar to euro conversion) because of a mistake the hotel makes. I’ve been trying to solve this problem for over three months now over the phone or by e-mail, and not one constructive proposition done so far by the hotel. Many times the hotel even didn’t react. One thing is for sure, i will never stay here again, even if i did love my stay over there in December 2019. TRIPADVISOR.COM USER
First Miami Trip
Jul 21st, 2020
I must say, this trip was quite amazing. My first time being in Miami, I didn’t know where to stay. After much research, reading reviews, and looking at pictures, Miami Beach was the winner. I must say that upon arrival, it met every single expectation I imagined and read about. Gigi at the front counter was phenomenal in upgrading me to a bungalow suite (which I loved). The environment, the aromatherapy, and the luxurious feel were all mind-boggling. I’ve never stayed in a beach hotel, but this far superseded what i expected. Of course the pandemic effected the retire Miami area, however Miami Beach edition and it’s staff did a masterful job at keeping us engaged and making us feel welcomed. It wasn’t super policed, but yet it was still “COVID-safe.” I was completely in awe at the steps and procedures taken to ensure the safety of the guests — from arrival — to departure. I also want to give a special shoutout to Liset at the pool (please tell her Andie from Virginia shouted her out)! She was amazing. She did a perfect job at engaging us guests, entertaining me (since I was alone), and providing swift pool-size service. Also shoutout to Valeria at the Matador restaurant — she was very kind in helping me look over the menu. I’ll never forget her and the wonderful service you all provided. Thank you Miami Beach edition for this great experience. I will be returning! TRIPADVISOR.COM USER
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