The Mirage

3400 Las Vegas Blvd. S. | Las Vegas, NV 89109-8923  [SEE MAP]Las Vegas, NV  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Hidden Fees, Rude and Poorly Trained Hotel Staff

Jul 18th, 2019

I will start with saying, the accomodations themselves were fine. The room was large and the bed was comfortable. Where the hotel did fail? When we checked in, we were told as long as we stayed at the hotel, parking was free. I was always under the impression that was a true statement and since he stated it, I thought we were fine. When we checked out, there was a $60 charge for parking. When we inquired about it, we were told rudely, "Too bad. It's the way it is." The other problem I had was with a $50 credit I was to receive with my reservation. When we checked in, the gentleman helping us stated that when we get a room (there were none at check in-no biggy) the $50 would become available to use for food or drink. Nope. Apparently, you need a major credit card on file for it to be used. While I had one, it was for travel home and the amount they wanted for this $50 credit was too high for us to assure we got home. A debit card (which I checked in with) is not acceptable. So we lost out on a dinner, but it really doesn't matter. Most of the staff that we encountered were confused by simple questions about the casino. And clearly, the gentleman checking us in was new, but at least he asked questions, just not the right ones. The stay itself was not bad. A few slamming doors late at night, typical hotel activity, but mostly quiet. We liked the California Pizza Kitchen, LVB Burgers and the Pantry. I would avoid Cravings, unless you enjoy dried out and rubbery food (both breakfast & dinner) for $30 a person. I learned a lot from staying here. Having not experiencing these problems in other MGM hotels, I was surprised by the misinformation we received along with rude or poorly trained personnel. Hospitality is hard work, I get it. But there is no excuse for the service we received during our stay. It's a beautiful hotel, but not for us. We will never stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Classic Modern Vegas Resort!

Jul 17th, 2019

I love The Mirage. It has a south seas tropical vibe, one of the best pools in all of Vegas, and great dining options for most every budget. There are multiple room types, with various price points. Resort is located near The Venetian, Treasure Island, Caesars Palace, and The Linq. Close attractions include The High Roller and Fashion Show Mall. The Las Vegas Monorail, while a bit of a walk across the street and through Harrahs to the station, can get you further down the Strip. The volcano erupts only a few times nightly, at the top of each hour. Get there 5-10 minutes ahead of time, then head on with your evening. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Overall a good experience.

Jul 17th, 2019

The casino and dining were worth the cost, but the rooms weren’t. Their Post Modern Jukebox show was so much fun and a must see! If you go to bed early don’t get a room on the same side as the volcano show. But seriously you’re in Vegas, why are you going to bed early?! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not Worth The $$

Jul 17th, 2019

The check-in process was excruciatingly slow. My reserved room was not available. The shower was so small that you couldn't move to thoroughly clean. The view was very disappointing. The cost of EVERYTHING was excessive. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Bomb place to stay

Jul 17th, 2019

The best place to stay for our girl's trip. From the flight to the shuttles and every thing and place around the hotel was the bomb. Most definitely will be visiting Las Vegas and the Mirage again in the near future TRIPADVISOR.COM USER 

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