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at the The Nantucket Hotel & Resort
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Home away from home
Jan 4th, 2021
We visited the Nantucket hotel and resort on 77 Easton St. It was a family visit with 2 adults and 2 kids (9 and 5). The visit was last minute and not planned in advance. From start to finish the experience with the hotel was world class. Booking with front desk was very flexible helping us get the perfect room and highly accommodative. They even upgraded our room on arrival once the availability opened up - it made the start of the stay perfect. The pick up at the ferry port was seamless and was very comfortable. The rooms were spotless and in very newly painted and furnished with care and attention. We had everything we needed in the room. Kids loved the rooms and playing around. The staff at front desk all through our stay was warm and very supportive of our constant needs. The kids club on Saturday and Sunday was amazing, kids loved the time they spent. The hotel manager Jamie welcomed us on arrival and was always around to go above and beyond to make the stay very comfortable. We took the historic tour with Hugh and was absolutely worth the time. He was well informed and took time to take us through the town. We were well supported with restaurants to eat in the hotel or outside and their recommendations were spot on. Really thankful to Jamie and his entire staff for making our stay so wonderful, #41 is a great room to stay. This is a highly recommended hotel where you have the comfort of the home yet enjoy the best of a luxury hotel. They kept the COVID protocols strictly through the hotel and entire sanitization was top class - highly recommend to stay in this place. TRIPADVISOR.COM USER
Jan 2nd, 2021
I’ve had the opportunity to stay in the most luxurious hotels across the world and the most memorable ones have been the ones with the best customer service. The Nantucket Inn ranks the highest in customer service from all of these hotels. Leigh Anne at the front desk is incredibly hospitable, welcoming, professional and attentive to your needs. Ismael and his colleague, Wayne, at the restaurant, give the best service and make you feel at home. The general manager, Jamie Holmes, is an amazing man. He listens to your needs, offers solutions and follows through to make sure your needs are taken care of. The genuine care that he has for the guests and for the hotel goes above and beyond the standard hospitality. I’m so happy I had the opportunity to stay at the Nantucket Inn. I would go back anytime and I highly recommend it to anyone! Thank you. TRIPADVISOR.COM USER
Jan 2nd, 2021
I would highly recommend staying at the Nantucket Hotel for your trip to Nantucket. The accommodations are excellent and the staff is top notch! They are so friendly and helpful in giving advice on what to see and do. They made me feel like family. TRIPADVISOR.COM USER
From reservations, arrival, room, dining, departure: The whole Staff was 100% service and hospitality oriented!
Jan 1st, 2021
Total Outstanding Experience! Being in the Service industry for 45 years my wife and I were truly Impressed!! From room reservation, arrival, room, dining, departure: The whole staff was 100% Service and Hospitality Oriented! TRIPADVISOR.COM USER
Perfect Babymoon Getaway
Dec 31st, 2020
My husband and spent a long weekend in Nantucket celebrating our Babymoon this summer. It was our first time visiting the island and we couldn't have been happier with our accommodations and services offered at the Nantucket Hotel. We received a complementary upgrade upon our arrival and a small gift from the General Manager congratulating us on our Babymoon. The staff was wonderful in providing excellent restaurant and activity recommendations. They also provide shuttle service to the beach along with beach chairs and towels, which was great. The adult pool was wonderful and not crowded at all, and they even have poolside service! We cannot wait to return next year! TRIPADVISOR.COM USER
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