The Nines, A Luxury Collection Hotel

525 SW Morrison St | Portland, OR 97204  [SEE MAP]Portland, OR  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Survived ice storm due to The Nines

Feb 21st, 2021

We are grateful to The Nines for helping us while we were without electricity due to the ice storm. Not only were we offered a discounted rate due to our hardship, the staff went above and beyond to make us feel comfortable during our stay. We were there when our daughter had very specific food requirements and we were accommodated in every way. Specifically, I want to recognize Billy at the front desk for preparing our food for several days and even running to the store to buy her food when we ran out - those were true acts of kindness that show how far employees are willing to go for the hotel guests. The public spaces and rooms are beautiful, the food and drinks were delicious and the proximity to restaurants and stores was very convenient. We will be sure to refer our friends and family to stay at The Nines during their visits to Portland. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best Hotel in Portland!

Jan 4th, 2021

The staff at this hotel are amazing and go so far above and beyond! Meagan in particular truly made this visit remarkable. It was our anniversary and I called to ask to have some champaign sent to the room and she did everything to make sure this stay would be unforgettable. With the help of Nicole they provided us with a room upgrade and some really great romantic touches! I can't say enough amazing things and we will be back every year for anniversary in the future as well as for our business travel. I would not consider any other hotel in portland up to this caliber. Also compared to the other luxury hotels in Portland these rooms are truly decadent both in size and style. Thank you and we will see you soon!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Hip Vibe, Great Hospitality

Dec 21st, 2020

I love this hotel for the lobby ambiance. Come hang out here, even if you are just meeting friends in Downtown Portland. From the ground floor entry to the 8th floor registration, to the restaurants - the service is top notch. I had a social distance meeting with a colleague and rented a conference room. The experience was seamless. The guest rooms are spacious and comfortable including a great work space and a nice couch for additional seating. The Urban Farmer restaurant in the lobby has a wide range of whiskeys and knowledgeable staff to guide you. That was an unexpected treat, especially during COVID. This is a Luxury Collection property - part of the Marriott Bonvoy program. They upgraded me based on my member status. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Charged me thousands of dollars after I cancelled

Dec 20th, 2020

Cancelled my trip due to COVID concerns and was still charged $3,000. Usually when you cancel on booking.com it's instant, but having already authorized my card they didn't issue any refund. This is a criminal hotel run by Marriott corporate who only want your money. Maybe it's time Marriott gets sued. Especially during COVID don't tolerate being treated like this and robbed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Location Location Location

Dec 15th, 2020

QUICKIE REVIEW Location, location, location. This place has it. PARKING Yes. SERVICE Did not use any services. ROOM Room was clean and nice. PRICE If you get the right discount, you can score a room for less than $200. OTHER THOUGHTS You may find it easier to travel around by train and Uber vice trying to get a car if you are not traveling all over. The train ran from the airport almost virtually right in front of the hotel. Cannot beat it. TRIPADVISOR.COM USER 

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