The Palm at Playa

Calle 8 Norte entre 5ta Avenida y 10ma Manzana 29, Lote 5 Centro | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of The Palm at Playa

Find the Best Price

at the The Palm at Playa

Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.


Downtown hotel is convenient for sightseeing, according to past guests
Rooftop terrace can be loud
If you're looking to relax and unwind while on vacation, consider a stay at Playa del Carmen's The Palm at Playa. This downtown boutique hotel – located just a block from the beach – features a spa, complimentary yoga classes, a Jacuzzi and a pool, all of which are sure to help you de-stress. And should you require a bit more activity, you can break a sweat in the property's gym or arrange a dive through Reef Quest Divers (situated just four blocks away). After working up an appetite, grab a bite at one of Playa del Carmen's restaurants and bars, many of which are located within walking distance of the hotel. According to recent guests, the property's excellent location more than makes up for the lack of on-site dining options. However, The Palm at Playa does offer complimentary breakfast (although it receives mixed reviews). And once you're ready to bed down, retreat to one of 69 lofts and suites, which include free Wi-Fi access, coffee makers, plasma TVs and glass-enclosed showers. For the ultimate peace and quiet, travelers recommend requesting a room toward the back of the hotel. Just keep in mind, though, that you'll be paying a $5 daily resort fee when staying here.
Playa del Carmen
Hotel Class
Property Type
Boutique hotel, 69 rooms
Primary View
Neighborhood, Ocean
Traditional, Opulent, Modern



  • 4.0Hotel Class


U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

See all hotels in Playa del Carmen »

Critic Reviews


Designed for the cool kids, the expansive rooftop terrace has an infinity pool, large hot tub, and bar with panoramic views.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 2414 have reviewed the The Palm at Playa, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 2414 reviews 4.5 (based on 2414 reviews)

Guest Rooms

Featuring modern styling with marble floors and dark wood furniture, the boutique hotel's accommodations range from standard rooms to lofts to suites. Rooms are outfitted with beds with fine cotton sheets, flat-screen TVs, coffee makers and iPod docking stations. Bathrooms feature double glassed-in showers, hair dryers and vanities. In some rooms, including the Palm Room, bathrooms aren't separate rooms but rather areas, with the shower and sink placed right next to the bed.
  • Air conditioning and fans

Standard room size322 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Palm at Playa is located in the heart of Playa Del Carmen, about a couple blocks away from the beach. The hotel's central location puts guests within walking distance of various amenities, including shops, restaurants and nightlife options.
  • Car rentals can be arranged
  • Located 35 miles south of Cancun International Airport
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The hotel has the Roof Grill Restaurant, which serves grilled specialties, Mexican dishes and seafood. Snacks and drinks are also available on the rooftop terrace.
  • Room service hours are from 7 a.m. to 11 p.m.

Number of restaurants1

Cuisine TypesAmerican, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


Situated on a large terrace, the boutique hotel's rooftop pool includes a hot tub and bar. The sun deck features lounge chairs with umbrellas and cabanas, plus day beds and a hammock in the pool. There's also a beach club less than two blocks away with lounge chairs and towels for hotel guests.
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


    There is a small spa at the hotel with one couples room and one individual treatment room. There's also a holistic therapy space within the spa for hotel guests.

      Services offered:

      • Massage
      • Facial
      • Body Treatments (i.e. scrubs, wraps)
      • Salon services
      • Outdoor treatment area
      • Steam room
      • Sauna


      The adults-only property allows guests 14 years of age and older.
        • Kids Club
        • Free Kids Club
        • Fee for Kids Club
        • Cribs
        • High Chairs


        The boutique property has a complimentary fitness center with cardio machines and strength-training equipment. There's also a beach club and a rooftop pool.
        • Complimentary yoga classes
        • Bicycle and scooter rentals
        • Weight equipment
        • Cardio equipment
        • Yoga mats
        • Free fitness classes
        • Premium fitness classes (with fee)


        The hotel's rooftop pool terrace can be rented out for events and is able to accommodate up to 300 guests.
        • Complimentary Wi-Fi Internet access throughout the property

        Number of meeting rooms1

        • Business center
        • Meeting rooms
        • Meeting and event planners available


        The Palm at Playa is equipped to host weddings. The property's rooftop terrace can be reserved for wedding ceremonies and receptions. Couples can select from wedding packages that include planning services, officiants, legal documents, floral arrangements and other services.
        • Symbolic services offered

        Maximum wedding guest capacity300

        • Hotel hosts weddings
        • Outdoor space for weddings
        • Wedding planners available

        Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

        Find the Best Price

        at the The Palm at Playa

        Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

        Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

        If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.