The Palms Hotel & Spa

3025 Collins Avenue | Miami Beach, FL 33140-4106  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great place to be

Apr 18th, 2019

Very helpfull, high comfort, excellent service and food and even highly professional after stay. We forgot our vallet in the room, realized it only 2 days later when back in Europe. We had a mail from the concierge who not only found the vallet with id papers, credit card and cash, they send it back for free to Europe via fedex , nothing was missing, all the cash was still there, I think this is the best professional service we ever had. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful lush property

Apr 17th, 2019

Great hotel with lovely beach and a sense of serene calm. Took my two teen daughters and we had all totally relaxed by the time we sat down to a delicious breakfast. My only bugbear would be that the corporate traveller in front of me at checkout had obviously paid 70% less for his room which is too big a differential to feel comfortabel with. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Sweet little gem by the beach

Apr 17th, 2019

The Palms is such a lovely and chill place. The property is lush green, the staff are so very kind and friendly and the service is above and beyond. Their pool never seemed crowded, did not have the unsk-unsk vibe of a lot of the adjoining properties and everyone was attentive to our needs. The beachfront is well staffed and the stretch of beach they service is nice and not very rough with waves. Deducting one star because the food was ok. Better to eat at one of the multitude of restaurants in the actual city. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Hotel

Apr 17th, 2019

This hotel was amazing. The pool area was lush with a bar close. There were parrots outside too. Right on the beach. The hotel room was great, we had a massive bed plus a sofa that converts to a bed with amazing views of the pool area and the sea. 100% would love to go back, maybe even for my future wedding, if that ever occurs :D TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel but didnt love the location

Apr 16th, 2019

We thought this hotel would be more in the south beach area with lots of walkable nightlife but it wasn't. The room was nice and spacious. The staff was pleasant. The food and drinks by the pool were extremely expensive and the food quality was not great. The staff on the beach that sets up umbrellas and chairs were really hard working. One morning we were shocked to have window washers outside our window. Yikes! The notice that there would be window washers outside showed up later that afternoon--a tad bit late for us. I dont know who was more traumatized-me or the window washers. LOL! TRIPADVISOR.COM USER