The Palo Alto Inn

4238 El Camino Real | Palo Alto, CA 94306-4404  [SEE MAP]Palo Alto, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Outstanding!

Jan 28th, 2020

I've never booked online and Mamta was kind enough to go out of her way to give me the piece of mind that I indeed had a room. I also arrived very late and she stayed up to make sure to check me in. She is such a wonderful host. The room looked renovated and was very nice and clean. Bed was big and very comfortable. TV was great and had many different channels. Free Wifi. Mamta even had free snacks waiting in the room. Water pressure with the shower was great. Breakfast is free. There are plenty of options for everyone. I also brought a big truck with a small trailer and the parking was fantastic and accommodating! I will definitely be back to stay when I'm in the area. Overall a very positive experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place to stay in Palo Alto

Jan 27th, 2020

The room was very clean, the staff very helpful and friendly, would stay there anytime we are in the area, the area was quiet and bed was comfortable, affordable and easy to find, there were complementary snacks and water in the room you can order room service and it’s near great restaurants and near a lot of service areas. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Well done for business trip

Jan 24th, 2020

While normally being in four-star hotels, this time I’ve been in the Palo Alto him. Hotel has been calm, clean, and service has been great. Wifi works also for business video calls. Does not provide any luxury, but fully sufficient for the purpose of staying overnight. I would definitely go here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Noisy, poorly equipped and inaccessible service outside hours

Jan 23rd, 2020

I arrived mid evening and was given a room at the rear of the property as a quiet room. This proved to be a big misstatement as the road noise was high all night (so less quiet rooms must be awful). The room was tatty, poorly lit especially in the bathroom and unappealing. The television was untuned so unusable and when reception was called to sort it only an answerphone message came up stating closed from 10pm. During the night shouting outside the room through a flimsy door made it feel unsafe. I checked out just after 6am despite being booked for two nights. I will not be going back - not what you expect for nearly $300 per night - eve. In expensive Palo Alto. Appalling. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

very clean and convenient

Jan 22nd, 2020

Good for the price. Ten minutes to Stanford campus. The room is equipped with microwave and fridge. Sheets and towels are very clean. The staff was very friendly and accommodated my late arrival. Very impressed. TRIPADVISOR.COM USER 

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