The Post Oak Hotel at Uptown Houston

1600 West Loop South | Houston, TX  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Courtesy of The Post Oak Hotel at Uptown Houston

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Guest Reviews

TripAdvisor Traveler Rating 1

Food Poisoning, No Empathy and Obnoxious Video

Nov 22nd, 2019

It is a shame that such a stunning property could fall so short with clueless service. My wife and I ate breakfast and within two hours we were whacked by a classic case of food poisoning. When we asked for 1 single extra hour for checkout (from 11:00 to 12:00) we were promptly told we would be charged extra...and no mention / apology for the food poisoning. That coupled with the endless default loop video on all TV’s that literally has the hotel owner yelling “Shut up and listen” as he hawks his book - is enough to make one sick (if we weren’t already sick that is). It’s a 5 star property with 1 star for emotional intelligence and grace - or in this case a lack thereof. The staff are kind and courteous with the glaring exception of the late checkout calamity. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

BOD Meeting at the Post Oak Hotel

Nov 11th, 2019

This is a beautiful new hotel in Houston. I would highly recommend it. We held our Board of Directors and Committee Meetings here. The lobby is amazing and affords some good "people watching". The guestrooms are very comfortable and well appointed. . . love the touch pad that controls drapes, lighting and temperature. The bathroom was large and nice and bright. I tried all 3 restaurants - all very good. The meeting space was the best I have used in a hotel, tables were nice and wide - didn't feel crowded. The staff were all great, contract was a breeze with Marty, my onsite contact was Kat, who was wonderful to work with, GiGi in Banquet Services was there for anything I needed and her staff Martine and Sandri were great. AV staff were also very easy to work with. They also offer a complimentary shuttle to the Galleria - what a nice driver who took me there. I also liked having Willie G's and Mastros for my offsite dinners. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Almost 5 star

Nov 10th, 2019

This is the swankiest and newest hotel in Houston. Rooms are impeccable! Spa is incredible down to the last detail. Plugs for charging your phone are in the lockers with beautiful sauna and steam and much more! Rolls Royce dealership in the hotel as well. This is my second stay with The Post Oak hotel and it is my number one choice in Houston. However the hotel is still far from many five star establishments when it comes to service. Most of the time it’s hard to get through to the front desk and impossible to get through to housekeeping from the room. My first trip it took 3 calls to get the dogs beds ($400) additional for 2 dogs approx. It took 45 min for my breakfast to come out today with only half the tables being occupied. They offered to comp my meal but I insisted on paying. I think that being new they are working through some growing pains. But all in all I rate this hotel and beautiful accommodations above anything in Houston TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

the best hotel in houston

Nov 10th, 2019

I've travelled to Houston many times and have stayed at the top tier hotels, the Post Oak Hotel is the best. From the many valets waiting to get your car, to the doorman who escorted us to check-in, friendly front desk staff, great housekeeping; every staff member was well trained and personable. Our room was large with a sitting area and a very comfortable bed. An ipad and electronic controls everywhere (with mood settings) made the room easy to set to your comfort level. the bathroom was well appointed with lots of fluffy towels and great products. The workout area is state of the art with a spa on site. Pool looked beautiful as well. Note there are several restaurants in and next door to this hotel, so you don't need to leave for good food and drinks. We loved the H bar TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Post Oak Hotel Fantastic

Nov 5th, 2019

Unbelievable experience at Post oak Hotel. Beautiful Bugatti in front and gorgeous interior.The owner of the Rockets made some very interesting choices with the design of the hotel.Exquisite details with lighting and superb staff.Many dining choices and a wonderful patisserie where they make all their items daily.Their pool is heated year round for great swimming experience with private cabanas.Their spa is the only rated 5 spa in Texas .Not surprised to enjoy some wonderful choices for cavier and cocktails at their Hbar.If you decide to stay here they even offer a ride within 2 miles in their selection of Rolls Royces next door.Their helicopter pad on top of hotel is available for private journeys to the hotel in case Houston traffic is too busy.Beautiful experience and look forward toa future stay. TRIPADVISOR.COM USER 

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