The Raphael Hotel, Autograph Collection

325 Ward Pkwy | Kansas City, MO 64112-2111  [SEE MAP]Kansas City, MO  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Top Notch Location, Staff/Service, and Amenities!

Dec 28th, 2020

We reside in the area and decided after Christmas to have a couples Sat night out after focusing on the kids/family over the holiday season. My wife and I were impressed by Reception Staff who contacted us a couple hours before we were scheduled our room was ready. We proceeded to enjoy a great 3 mile walk through a local park and neighborhood off the Plaza after returning holiday gifts and our smooth check in. We Still had time to enjoy a quick beverage from the bar in our room prior to our 7 pm Chaz dinner (which the bartender made the BEST dorado margarita)! The view of the plaza lights all evening from our 7th floor room view was a Great way to close out our evening! Dinner at Chaz and Service was lovely and socially distanced where I felt comfortable enjoying this wonderful meal with my bride and a window view of the Plaza. The next morning we were able to conveniently walk to Church service, followed by another 3 mile brisk walk, the best breakfast at 11:15 at the resturant in a different area with amazing service, all in time for a late Check out to watch the chiefs win from our plaza perch view. We will be staying here again soon and the THANK the Raphael Team for the Top Notch Service from housekeeping, reception staff, Chaz team to the Valet Attendants! Bravo and keep up the Geat work! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great classic hotel

Dec 13th, 2020

Stayed here twice in December with family. Hotel is warm and staff friendly. Rooms are large and well maintained. Decor is very festive for Christmas. Will definitely stay here again when in Kansas City. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Fun place to celebrate

Dec 9th, 2020

The Raphael Hotel is a boutique hotel located on the south side of the Plaza. I'd heard fantastic things about it from relatives but had never stayed here. I got a wonderful room with a view of the Plaza lit up for the holidays. All the service has been outstanding: front desk, valet parking, room service, housekeeping. The hotel restaurant, Chaz, offers excellent food. I was using room service and ordered KC strip with white wine the first night--really great meal. They let you hang a room tag at night for next-day breakfast, which is a wonderful option. I have loved my stay and will try to stay here on future KC trips. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great Stay

Nov 17th, 2020

We booked a one-night weekend stay. As a Bonvoy Platinum guest, I was upgraded to a Plaza view king suite and provided two vouchers for a complimentary continental breakfast (which we were able to use for room service). The view of the Plaza from our room was excellent! We only wished we could have been there after the Christmas lights were on. We had no issues with noise from the street on the 8th floor. The breakfast was fantastic. We upgraded one to the eggs benedict (which my wife loved) and I got the continental breakfast which had one of the best scones I've ever had. We didn't use the mini-bar, but $4-5 beers, $5 mini liquor bottles, and $20 for bottles of wine seemed very ressonable. We did appreciate they had a second empty mini fridge for guest use. The service through the hotel was very polished for the most part. They were very warm and accomdating. We did have a few snags. We came back late (2 AM) from having drinks and the front doors were locked to the hotel. We rang the door several times and it took around 4-6 minutes for someone to hear us. Also, we put in for a 4pm checkout (made available for platinum members) when we did our digital check-in. We had three different people from housekeeping try to enter our room between 11am and 1pm. The front desk was very apologetic, offered us a small amount off our bill in compensation, but ended up increasing our bill on accident. We had to contact the hotel to get the issue resolved. Though, none of this would prevent us from visiting again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Wonderful

Oct 31st, 2020

Very charming, chic, boutique hotel. Within steps of KC’s Plaza. Chaz is a fun, live music venue, with a top notch menu. Our room was beautiful and immaculately clean. The room may be pricey, but well worth the amenities. Will 100% definitely return! TRIPADVISOR.COM USER 

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