The Reserve at Paradisus Palma Real

Playa de Bavaro | Punta Cana 23000  [SEE MAP]Punta Cana  [SEE ADDRESS]

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Family-friendly resort with a kids club, a family concierge, children's pools and more
Outdated digs, limited restaurant menus and subpar customer service
Families, listen up: This resort was made for you. The Reserve at Paradisus Palma Real in Punta Cana boasts that it was designed specifically for families. Not only do children stay for free at this all-inclusive property, but there are a Kids Zone, a family concierge and two family-friendly pools: one for advanced swimmers and a paddling pool for beginners. And that's not even the half of it. Typical activities range from face painting and movie nights to science workshops, magic shows and even mini Olympics competitions. But that doesn't mean adults are neglected. Parents can engage in workshops as well, including candle-, cocktail-, sushi- and even cigar-making courses. Plus, the property hosts live music in the evenings and a variety of dance and fitness classes. There is also the Yhi Spa, which covers more than 20,000 square feet of space. For meals, vacationers have their pick of six restaurants that serve everything from pizzas to poolside tapas to fresh seafood. But keep in mind, meals and drinks from the adults-only Passion by Martín Berasategui cost extra. Overall, past travelers praised the amount of food available, although some said menu options are limited and underwhelming at times. Others warned that the customer service is hit or miss and that accommodations here are dated. Standard suites feature neutral color schemes and come equipped with flat-screen TVs, balconies with hydromassage tubs, stocked minibars and free Wi-Fi access. Family Conciege suites boast extras like kid-sized bathrobes and slippers, evening milk and cookies, baby amenities, video game consoles (upon request) and bath toys.
Punta Cana
Hotel Class
Property Type
All-inclusive resort, 190 rooms
Primary View
Traditional, Modern
Best For
Couples, Groups, Families


  • 5.0Hotel Class
  • GOODCritic Rating


U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Other Awards

  • TripAdvisor Travelers' Choice Awards
  • AAA/CAA Four Diamond Awards


With fewer than 200 suites, this family-friendly section of Paradisus Palma Real all-inclusive offers a serene, luxurious environment. The property offers sprawling grounds, meandering pathways, and upscale amenities such as a top-notch spa, yoga, and a seemingly never-ending pool area; couples will find that the well-behaved little ones here are hardly ever a bother.

Other Awards

  • TripAdvisor Travelers' Choice Awards
  • AAA/CAA Four Diamond Awards

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 8600 have reviewed the The Reserve at Paradisus Palma Real, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 8600 reviews 4.5 (based on 8600 reviews)

Guest Rooms

The Reserve at Paradisus Palma Real's suites are spacious, with living rooms, dining areas, separate bedrooms and balconies or terraces that are equipped with two-person whirlpools. Decor is understated with dark wood furnishings and marble flooring. Amenities include sofa beds, stocked minibars, two flat-screen TVs, coffee makers and full- or king-sized beds.
  • All-inclusive rates cover in-suite Wi-Fi access, minibar items and 24-hour room service
  • Family Concierge suites offer kid-friendly minibar items, evening milk and cookies, baby amenities, bath toys, kid-sized bathrobes and slippers, video game consoles (upon request) and access to a concierge who can assist with arranging family activities and dinner reservations

Standard room size807 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set on the Dominican Republic's famous Bávaro Beach, The Reserve at Paradisus Palma Real is an ideal setting for coast-loving families. The property is notably quieter than other resorts in the area, but guests have full access to the main Paradisus Palma Real Golf & Spa Resort, where more action takes place. The resort's private stretch of sand features calm, kid-friendly waters and more than a mile of natural coral reef.
  • About 10 miles northwest of Punta Cana International Airport
  • Shuttle to beach available 24 hours a day
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The resort offers six distinct dining options, including the Mediterranean-influenced Aqua, the Italian-focused Olio Restaurant, the Japanese-inspired Mizu Restaurant, a poolside grill and Gabi Club, which offers an all-day international buffet. The property's all-inclusive rates cover meals and drinks at all of these eateries. The sixth dining establishment, the high-end Passion by Martín Berasategui, costs extra and only permits adults. Multiple bars are available as well.
  • Additional restaurants at adjacent sister property
  • Free 24-hour room service