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at the The Ritz-Carlton, Atlanta
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One night bed, breakfast and valet parking pkg
Nov 15th, 2020
We stopped in Atlanta on a road trip, decided to go high end as it was my wife’s birthday. Location was close to the highway (I-85) and the downtown core seems to have lots to see if you have the time. We managed to have pre dinner drinks at the Hard Rock (one block) and had dinner at AG in the hotel. Valet, reception and room were impeccable. Room very well appointed with large sofa and comfortable bed. TRIPADVISOR.COM USER
Nov 8th, 2020
For starters, our agent in reservations was very helpful helping us choose the best suited package for our anniversary. Valet complimentary, $80 credit for in room dining. Customer service was amazing at arrival. We stayed in room 2124 which has a gorgeous corner view of Centennial Park, Westin and the Ferris Wheel. Room was clean and aesthetically pleasing to the eye. While we were out, my husband called to have chocolate covered strawberries and rose petals as a surprise. This was done beautifully and quick. The staff is very efficient. We left a phone in the car, called down to the desk and they brought it up within 10 minutes. Only downside is location...didn’t feel safe walking outside the hotel after dark. Also the smell of marijuana was lingering in the hall and piping through the vents our entire stay. Have drinks at the Lumen Bar....ask for Khalid (10 year tenure). He was awesome and so accommodating! TRIPADVISOR.COM USER
Oct 19th, 2020
From the moment we pulled up and Alphonso greeted us, we knew we were in for a great stay at the Ritz Carlton Atlanta! For people used to traveling, and not having done so for 9 months due to Covid, this hotel was the perfect oasis to break that long run. Our 25th floor room was perfectly appointed and the bed was so incredibly comfortable, making for a much needed good nights sleep. The lounge had live music, delicious appetizers and Anya as our attentive wait person. So relaxing! The beautiful Executive Club was well worth the extra money with obvious attention being paid to safety for guests with individualized servings and mask wearing being enforced. In fact this was the case throughout the hotel. It was comforting to see a long established business practicing common sense and respect and concern for everyone’s safety. Want to do a shout out to Veronica and Jack in the Executive Club, both attentive and sincerely friendly! Thanks Ritz Carlton staff for making our stay a truly memorable experience and we look forward to returning! TRIPADVISOR.COM USER
Oct 14th, 2020
Its been awhile when we went,but our experience was great,the food,service,our chef,wow, a number one service,thank you for a wonderful moment,we enjoyed it,exquisite meal freshly prepare in front of us. TRIPADVISOR.COM USER
Sep 15th, 2020
My husband and I were on our way home after a long road trip and we were looking forward to our stop for the night at the Ritz. I had been in contact with Shani at the front desk about nearby restaurants. She was so kind and helpful. The trip took a turn when I took a tumble at a rest stop before arriving. After a brief conversation with Shani they made my arrival a breeze. They had a wheelchair there waiting. They brought ice to the room and there was a mug filled with chocolates and tea to make me feel better along with a card signed by everyone on duty!! It made me feel so welcome and special. Our stay was perfect and the same care was shared for our check out process. Amazing service!! TRIPADVISOR.COM USER
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