The Ritz-Carlton, Denver

1881 Curtis Street | Denver, CO 80202  [SEE MAP]Denver, CO  [SEE ADDRESS]
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Courtesy of The Ritz-Carlton, Denver

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Guest Reviews

TripAdvisor Traveler Rating 4

HUGE rooms!! Great Stay - Bad WiFi

Jan 20th, 2020

Stayed here on a business trip for 3 nights. The hotel is gorgeous, great location, within walking distance to The Mall on 16! My room was HUGE with a large king bed, closet, flatscreen TV and work area etc. The bathroom was also fantastic! A large bath, 2 sinks and a large shower which was stand alone and not in the bath (which is a nice change!) I only went to the bar one night, but the staff we're very polite and friendly. Overall the staff were very friendly and helpful, from the doorman to the checkin desk. Only downside was the WiFi - you either had to pay a steep charge for access or sign up to the rewards club and get it for free! The internet overall was BRUTAL! There were 3 different WiFi access areas - the lobby, the conference rooms and then for the bedrooms in the higher up floors! I tried all 3 and they were all brutal! I would highly recommend this hotel - just sort out the WiFi issue, and maybe provide it for free :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A most pleasant experience

Jan 14th, 2020

From arrival to departure we had the impression that the employees genuinely cared more about us than just "going through the motions". This hotel performs at the highest level. The room was clinically clean, quiet, and well-appointed. Yet, the facility seems to be authentically Denver with guests who wear cowboy hats. We can't wait to return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend away

Jan 12th, 2020

Wonderful staff, lovely accommodations, convenient to fabulous restaurants. I will definitely stay here again during next visit. Concierge was extremely helpful and made renting a car a breeze. Enjoyable stay for a long weekend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful!

Jan 11th, 2020

From the time we pulled up to the hotel until we checked out, it was a spectacular stay. They greeted us by name when we approached the check-in desk and that tells you how personable and attentive the staff is and was. The rooms have plenty of outlets and USB ports (huge bonus)! The beds were so comfortable, it was hard to get out of in the morning. The club lounge didn’t seem like it closed and always had something to offer. I could go on and on, but suffice it to say, this is an amazing Ritz Carlton. If you find yourself in the downtown Denver area, don’t look anywhere else. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Once again, we were not disappointed!

Jan 6th, 2020

We stayed here last year after Christmas and loved it so much we came back again this year! It was an even better experience. It's hard not to like any Ritz but here, the employees make it so much better. Julie, in club, went over the top to assure we had everything we wanted and needed. My review last year mentioned that the club level didn't offer any kids food options (we have a 7yr old and a 9yr old) and, last year, we found that we were stopping to get food for them or spending a lot on room service because the kids wouldn't eat the food items in club. It was quite a bummer with the price you pay for club. Now this year, after calling ahead, they could not have been more accommodating! The kids had food for them too! Julie made sure to always have something for them. Julie just made us feel so special and took care of us the whole length of our stay. Sarah as well. Both of these ladies are truly amazing. Ask for them in club! The rooms are great, cleaning staff is on their game (we always had clean towels and a clean room), and the valet staff warm and welcoming. Stay here. Get club. You won't be disappointed. 100%. TRIPADVISOR.COM USER 

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