The Ritz-Carlton Georgetown, Washington, D.C.

3100 South St NW | Washington, DC 20007-4418  [SEE MAP]Washington, DC  [SEE ADDRESS]
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Courtesy of The Ritz-Carlton Georgetown, Washington, D.C.

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at the The Ritz-Carlton Georgetown, Washington, D.C.

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Guest Reviews

TripAdvisor Traveler Rating 5

The absolute best hotel, staff, and atmosphere in DC!

Feb 14th, 2020

I checked in at the Ritz in Georgetown in December with my boyfriend, and checked out with a fiance, and the staff at the Ritz made it the most memorable day of my life! My fiance told the team what he was planning on doing and they went out and got rose pedals, candles, gift baskets, chocolate covered strawberries, champagne, everything! They made a day that was logistically a little stressful so incredibly easy and full of joy for us on a special day. Everyone in the hotel knew who we were, and greeted us personally. The rooms were incredibly clean and styled, and the lobby is so warm and inviting. It's the least cookie cutter hotel and that's part of what makes it so special. I'll be forever grateful for this beautiful hotel and the top notch service they provided. Thank you, we'll be back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic Gem of a Hotel

Feb 9th, 2020

The Ritz Carlton Georgetown, is a gem of property in a fantastic location. Close to the river, I was able to get out daily for a quick walk on the well lit path and safe walking path at night, and of course being in the heart of Georgetown was a real treat. There were any number of great dining options close by although I chose to eat at the hotel. I stayed in one of the Wellness Rooms, located at the Spa level. It of course had all the luxurious amenities you expect at a Ritz Carlton, but also included a white noise machines and aromatherapy diffusers, soaking tub etc. The bed was heavenly, with amazing pillows and linens. The room was large enough to accomodate a yoga mat and my morning stretching routine. It was quite a treat. From the moment I arrived, all of the staff was amazing. The check in and check out experience were seamless, and I was personally escorted to my room and shown all of the special features. The service at the Spa, Restaurant and throughout the entire hotel were top notch. Although I didn't have time for a spa service this trip, I was able to relax a bit and enjoy the relaxation area and the very clean sauna and steam rooms. The hotel is a boutique style property with an open lobby and I chose to have dinner in front of the fireplace. It was perfect on a cold evening! There is a complimentary and unique candy 'bar' serving hot chocolate, coffee and tea and even hot apple cider. Really a treat! I highly recommend this property and will stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

We are coming back!

Feb 5th, 2020

My wife and I just had a most wonderful stay at the Ritz in Georgetown this weekend. More of a boutique type of hotel, it is conveniently located in the middle of Georgetown with easy access to restaurants, bars and the Kennedy Center. From the moment we parked our car with the valet, we were well taken care of. Check in was a breeze with a very customer focused gentleman. The lobby was open and roomy with a beautiful roaring fire place and attentive service. Our room was in the West Wing and was wonderfully appointed with all the amenities you come to expect with the Ritz. The gentleman who escorted us to our room was well acquainted with the local area and made sure we were well taken care of. He wan't rushed, answered all of our questions and was very polite. Our bed and bathroom linens were top notch. We didn't have the opportunity to dine at the restaurant but we loved the hot chocolate/coffee bar (free of charge) along with the candy/goody area. The staff members were some of the best we have encountered. Pleasant, courteous, engaging and helpful. We plan to stay here again next time we attend a show at the Kennedy Center. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Double book/Double charge

Jan 29th, 2020

I booked a room for 2 women and stated that two beds were essential. The reservation was confirmed and the two beds were confirmed by a front desk manager. The next day, several days prior to arrival, I received an email from the hotel that they did not have any rooms available for my stay with two beds so I cancelled the reservation. They insisted on charging me even though they also stated they were sold out when I called anonymously to make a reservation for the same dates. So they are taking my money and rebooked the room as well. Not the kind of customer service one would or should expect from Ritz Carlton brand. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Heavenly

Jan 17th, 2020

Loved our stay at the Ritz Georgetown. The location is perfect. The rooms are heavenly. And the staff is very helpful. In mid January, arriving back to the hotel after a full day to hot apple cider was such a nice touch. Highly recommend. TRIPADVISOR.COM USER 

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