The Ritz-Carlton, Naples

280 Vanderbilt Beach Rd. | Naples, FL 34108-2371  [SEE MAP]Naples, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Traditional Splendor

Aug 12th, 2019

I have been staying at Ritz-Carlton hotels for some time, but this one is special even amongst the best. In an era when electronic devices hardly give us time to breathe, the moment one steps into The Ritz-Carlton, one can exhale and relax. While the staff took the time to interact with me without hovering, time slowed down. The rooms and lobby areas are clinically clean, and the restaurants are reason enough to stay here. I am reaching for superlatives to describe my recent experience. How about "the ultimate vending machine?" It dispenses half bottles of Moet & Chandon champagne and is located conveniently near the elevators in the lobby. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely Hotel , great Beach

Aug 9th, 2019

This hotel is a lovely beach resort. Check In was easy and efficient. Room was typical Ritz Carlton,large enough for 2 people, coffee maker and water in the room. Bed was comfortable and room was very clean. Carpet was wet in spots, not sure why this was so. Food in restaurant in hotel lobby was delicious and the service was great. Breakfast was also very good, great selection of breakfast goodies and an omelette station. There are 2 large pools which were lovely but the beach was beautiful.plenty of chairs and umbrellas with great service from the staff. Overall a good stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great hotel, just let down by the extra bed system

Aug 9th, 2019

Stayed here for a week in a club room. The check in was easy, prior to the valet parking being very simple. We were shown to our room and as soon as we went in, we could not find the rollaway bed and questioned this to be told that it would be brought in at turn down. After a great meal watching sunset at the beech bar we returned to the room to find an air mattress!!! An air bed in the Ritz!!! Really. So following a very long conversation with Patricia on front desk, we were offered a new room the following morning, which was perfect and had 2 big beds. The club lounge is great staffed by wonderful people. The cleaners are second to none, everything was perfect and would return straight away, yes it’s expensive but you get what you pay for and quality is excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Superb

Aug 7th, 2019

It’s expensive but worth it. We stayed here for 2 nights recently. The pool and beach set ups are super. Lots of chairs and umbrellas and good service. Umbrellas are complimentary/included in the resort fee to hotel guests - other resorts should note this. We had dinner in the lobby area and it was really good. Service throughout is top notch. Room was a good size, clean and well appointed with nice toiletries. Breakfast was good but tended to be noisy with lots of children. Will definitely be back TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Daughters Birthday Celebration

Aug 7th, 2019

We arrived August 2nd and were welcomed by a very friendly valet-bell services-Hey Frank from Philly....Check-in was ok. We met a very friendly-helpful female employee at the gift shop next to the gelato shop.She gave us alot of information and showed us around. We went to the club and had a great time, every employee was so nice kind and helped us celebrate our daughters birthday with cake and white sangria-Hannah you and your entire staff were outstanding throughout our entire stay.. Our daughter was surprised and was Thankful for her Birthday Gift and Card left in the room. Thanks Guest Relations. Vue was a big hit for our two kids. A big Thanks to Rick who the kids still talk about for making it fun and enjoyable for them and taking time out to send a birthday card up to the room. Pool service was great the food and drinks were very good. Thank you Bryan. The kids activities were fun baseball on the beach and the obstacle course were great. Thank You Anna Marie. Andrew.. Thank you for the late check-out as we did not want to leave Can't wait to come back.. . TRIPADVISOR.COM USER 

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