The Ritz-Carlton, New Orleans

921 Canal Street | New Orleans, LA 70112  [SEE MAP]New Orleans, LA  [SEE ADDRESS]
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Courtesy of The Ritz-Carlton, New Orleans

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at the The Ritz-Carlton, New Orleans

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Overview

Large accommodations one block from Bourbon Street
Some guests felt the hotel wasn't up to Ritz standards

Even in a city like New Orleans, where hotels wear quirky like a badge of honor, the typicalness of this Ritz branch sits well with travelers. Sitting on the edge of the French Quarter, the Ritz keeps things distinctly local with decor that's reflective of the Garden District's antebellum mansions. Guests report that the rooms are pristine, boasting neoclassical furnishings, Italian marble baths, flat-screen TVs, iPod docking stations and floor-to-ceiling windows. Recent lodgers recommend booking a room in the front of the hotel if you want to avoid the Canal Street din. Staying true to its roots, the Ritz also offers two eateries with distinct NOLA flavors. And if you need a break from The Big Easy's rowdy atmosphere, unwind at the hotel's day spa. Yes, this Canal Street hotel is expensive, but many say it's more than worth shelling out the cash. And if you're a Marriott Bonvoy member, you can earn or score complimentary extras by choosing to stay here. Still, some recent guests note that this hotel doesn't live up to the Ritz-Carlton standards they are used to in terms of service. 

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Location
New Orleans, LA
Hotel Class
4.5-star
Property Type
Hotel, 527 rooms
Primary View
City center, River
Style
Traditional, Historic, Opulent
Best For
Business travelers, Couples, Groups, Families

Explore

Scorecard
  • 4.5Hotel Class
  • GREATCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

See all hotels in New Orleans »

Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Four Star Awards 2018

Condé Nast Traveler

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Formerly the Maison Blanche department store, the Ritz-Carlton was inspired by the magnificent antebellum mansions of the city's fabled fast life.

Frommer's

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It may not be the ritziest of all Ritz-Carltons, but do expect Ritz-level luxury, service, and amenities, including a stellar spa and the soignée Davenport Lounge.

Frommer's Exceptional

Fodor's

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Rooms are furnished with local art and antiques, feature oversize marble bathrooms and plush linens, and are within walking distance of most attractions and minutes from the Convention Center.

Fodor's Choice

Lonely Planet

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Sip tea surrounded by neoclassical antiques and French fabrics, dip into a magnolia-scented aromatherapy bath at the spa or retire to the library cigar club.

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Four Star Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3480 have reviewed the The Ritz-Carlton, New Orleans, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 3480 reviews 4.5 (based on 3480 reviews)

Guest Rooms

Guest rooms at the hotel feature traditional decor meant to evoke the feel of grand antebellum mansions in the city’s Garden District. All guest rooms have feather beds with 400-thread-count sheets and goose down pillows. Accommodations also come with minibars and 42-inch flat-screen TVs. The Italian marble bathrooms include bathrobes.
  • Internet access is $12.95 per day; complimentary for Marriott Rewards members
  • Complimentary shoeshine service
  • Overnight laundry service

Standard room size375 square feet

  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Situated on Canal Street, The Ritz-Carlton, New Orleans offers an antebellum setting, reminiscent of the area's nearby Garden District homes. Formerly the site of the Maison Blanche department store, the historic 1908 building offers a large garden courtyard with tropical plants and fountains. The hotel is next to the French Quarter and adjacent to the Central Business District, putting guests close to the Convention Center and the shops and restaurants along Canal Street.
  • Canal Street Streetcar Line and multiple buses stop nearby
  • Concierge can schedule limousine services
  • Located 15 miles east of Louis Armstrong New Orleans International Airport
  • 24-hour valet parking ($45)
  • 24-hour self-parking
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The hotel’s M bistro is an award-winning farm-to-table restaurant serving Louisiana cuisine in an upscale setting, complete with semi-secluded "Cheater’s Booths." There’s also the Davenport Lounge, which serves afternoon tea daily, along with full bar and menu service and live jazz Wednesday through Saturday nights.
  • M bistro is open for breakfast, lunch and dinner

Number of restaurants2

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

There is not a full-size pool at the hotel; however, there is a small resistance pool and whirlpool in the fitness center.
  • Guests must be 16 or older to use the pool
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The Ritz-Carlton Spa, New Orleans offers a relaxing atmosphere influenced by the city’s style with chandeliers, fountains and a lavender mint essence. The 25,000-square-foot full-service spa offers more than 100 treatments, including the Marie Laveau Voodoo Love Bath and Massage, plus a cafe and boutique.
  • Fitness center is located within the spa
  • Small resistance pool and whirlpool
  • In-room spa treatments available

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The hotel can arrange babysitting services upon request. The property also offers cribs and rollaways.
    • Kids club
    • Cribs
    • High chairs

    Fitness

    The property offers a 24-hour fitness center with cardiovascular machines and weight-training equipment. There is also a small resistance pool and whirlpool available.
    • Guests must be 16 or older to use the fitness center
    • Complimentary water and towels
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)
    • Bicycles
    • Tennis
    • Guided runs
    • Paddle boats
    • Motor boats

    Business

    The Ritz-Carlton, New Orleans has more than 35,000 square feet of event space for business meetings and conferences. The hotel offers two large ballrooms, a boardroom and 23 breakout rooms that can accommodate up to 836 guests in a theater-style setting. There are also private bar and lounge areas and an outdoor courtyard. There is a 24-hour business center with printing, faxing and copying capabilities.
    • Event Concierge available through entire event
    • Professional catering and corporate meeting planners
    • On-site audiovisual equipment and services

    Number of meeting rooms26

    • Business center
    • Meeting rooms
    • Meeting and event planners available

    Pets

    The hotel is a dog-friendly property, welcoming canines with pet beds, dog tags, toys, food and water bowls. The property requires pets to be leashed at all times.
    • 30-pound weight limit
    • $150 nonrefundable pet fee
    • Guests are required to sign a damage waiver at check-in
    • Pets allowed (with fee)
    • Dog walking
    • Pet-sitting

    Wedding

    The Ritz-Carlton, New Orleans is equipped to host indoor and outdoor wedding ceremonies and receptions. There are multiple venues available, including The Courtyard, which offers a French Quarter style open-air setting with fountains and a wrought iron gazebo. The Lafayette Ballroom features royal crown-shaped crystal chandeliers from the Czech Republic, along with French draperies and custom carpeting. There’s also the Mercier Terrace and Courtyard which offers an indoor and outdoor setting with a soft green color palette.
    • The Grand Ballroom can host receptions with up to 770 guests and banquets with up to 550 guests
    • Customizable gourmet catering
    • On-site wedding adviser to assist with planning and event details

    Maximum wedding guest capacity770

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

    Find the Best Price

    at the The Ritz-Carlton, New Orleans

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.