The Ritz-Carlton, Rancho Mirage

68900 Frank Sinatra Dr | Rancho Mirage, CA 92270-5300  [SEE MAP]Rancho Mirage, CA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Beautiful Resort

Feb 21st, 2020

Had a wonderful conference at this beautiful resort with gorgeous grounds. The flowers were breathtaking! We used both pools..more sun and quieter at adult pool which also has a view overlooking Coachella Valley. The restaurant was delicious for breakfast and food by pool was great also..yummy fish tacos. All of meals(dinners) served during conference were the best banquet meals ever had...such as lobster and filet, so exceptionally prepared. The rooms are clean, quiet , nice views, and comfortable. Very helpful staff, Sally at concierge, went above and beyond to have a rental car for me first thing following morning. She was so nice and helpful. There are walking trails just across the street from hotel! The Chukwalla Trail was perfect for hiking and seeing the valley. Beautiful view! Can not wait to return with our family! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Amazing stay / shame about the check out

Feb 16th, 2020

My mum and I stayed for 2 nights this week and loved it - the hotel is beautiful and the staff are so wonderful. True the hotel is a little dated - the corridors etc are old and tired - but our room, the service and care we received was amazing, as was breakfast and seeing many hummingbirds. All in all we were well cared for at every stage of our stay. I had been worried about staying after reading recent poor reviews but the hotel was fabulous. Loved the hot spa and pools and ate one night at state fair (great) and just down the road at enzos another night (highly recommended Italian). Kobe the Japanese restaurant nearby also looked good. My only complaint was check out. I had prebooked a set rate for 2 nights which was not honoured on check out despite a long and pleasant discussion. The reason I was given was the rate can change due to occupancy rates?! This was a super disappointing end to our stay. Ritz, I think you should honour your rates! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

always exceptional

Feb 3rd, 2020

this was our third visit, but first stay at the ritz carlton, rancho mirage. service is top notch, what you'd expect but the staff really does go above and beyond. I traveled with my 9yo son and he loved the pool, afternoon candy bar, and stargazing with the telescope in the evening. the restaurant on property is fantastic. and we enjoyed some of the adjacent trails for some hikes with views. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel

Feb 1st, 2020

The staff at the Ritz is amazing. Everyone is very friendly and customer service oriented. The grounds of the hotel are beautiful and the two trails by the hotel are nice. State and Fare restaurant had very good food (we had two good salads). Where the hotel needs to improve are the rooms. The furnishings are quite worn and the beds not that comfortable. The carpet was also stained. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

loved everything about our stay at the Ritz in Rancho Mirage

Jan 30th, 2020

my family and I travel to Palm Springs very frequently and this was our first time staying at the Ritz-Carlton, Rancho Mirage, and I can't believe we didn't stay here sooner! The service was impeccable, immediately upon check in. We were greeted and checked into our rooms right away. The grounds are stunning with views galore. We had breakfast on the property too and the food was delicious. The hotel was also very kid friendly! They have grassy areas with games to play with, and a giant kids room. The pool was superb, with food/service everywhere! Usually we feel like we have to wait a good amount of time for service by the food but here, it was excellent and fast. Special thanks to Bill at concierge and Don at the breakfast cafe - both of them went above and beyond! We will definitely be back! TRIPADVISOR.COM USER 

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