The Ritz-Carlton, San Juan
6961 Ave Gobernadores | Carolina 00979-7000 [SEE MAP]Carolina [SEE ADDRESS]
Courtesy of The Ritz-Carlton, San Juan
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at the The Ritz-Carlton, San Juan
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Overview
Encompassing 8 acres of Isla Verde along San Juan's northern coast, The Ritz-Carlton boasts 416 recently renovated rooms accented with 400-thread-count Frette linens, goose-down bedding and marble baths. But believe it or not, the upscale interiors are not what recent guests are raving about. Visitors say that The Ritz-Carlton's impeccable service is what made their stay memorable. But those looking for ultra-luxurious amenities will be happy to find an outdoor pool and Jacuzzi, two professional tennis courts, a full-service spa and an on-site casino at their disposal (along with easy access to El Morro and Puerto Rico's sugary sands). When dinnertime rolls around, placate your appetite with the tantalizing culinary specialties offered at the five on-site restaurants. Another bonus of staying here: Thanks to Ritz's Marriott ties, those participating in the Marriott Rewards program have the opportunity to earn free nights for choosing to stay here. Note: The hotel was impacted by the 2017 hurricanes and is expected to reopen in 2019.
- Location
- Carolina
- Hotel Class
- 5.0-star
- Property Type
- Resort and casino, 416 rooms
- Primary View
- Neighborhood, Ocean
- Style
- Traditional, Modern, Opulent
- Best For
- Families, Couples, Groups
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Critic Reviews
Elegant marble floors and fountains don't undermine the beach getaway feel. The hotel's sandy stretch is lovely, as is the cruciform pool, lined with statues of the chain's signature lion.
San Juan’s most sumptuous resort is set on 8 beachfront acres and once you’re here, there’s really no reason to leave.
Marriott’s top-tier hotel in the capital of San Juan offers 416 rooms and suites and is an easy five-minute drive from the airport along Isla Verde beach. Rooms are contemporary and upscale if a tad generic, and and most are without balconies.
Cloaked in marble, crystal, dark woods, brocade fabrics, and gilded moldings, the 416-room Ritz is easily San Juan's most opulent resort.
Check in here for Frette linens, Bulgari bath products, marble baths, 24-hour silver-and-china room service, and, of course, deferential service by a well-trained crew.
Guest Reviews
A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3273 have reviewed the The Ritz-Carlton, San Juan, giving it a rating of 4, on a scale of 1-5.
TripAdvisor Travel Rating:
TripAdvisor Travel Rating:
Guest Rooms
- Select suites have separate showers and bathtubs and balconies or terraces
- Daily resort fee covers in-room Wi-Fi and local phone calls
Standard room size: 400 square feet
- Internet (free)
- Premium channels
- Workspace/desk
- Minifridge
- Bathrobes/slippers
- Minibar
- Shower/tub combo
- Separate shower
- Separate tub
- Wireless Internet
- Guest rooms with patios and balconies
- Adjoining rooms available
Location & Parking
- Valet and self-parking available (charges apply)
- Sits adjacent to San Juan Luis Muñoz Marín International Airport
- 24-hour valet parking ($30.25)
- 24-hour self-parking ($23)
- Airport shuttle (with fee)
- Car service (with fee)
Within walking distance of:
- Grocery store
- Movie theater
- Theater
- Shopping
- Bus stop
- Train station
- Subway/metro stop
- Restaurants
- Beach
Dining
- Room service available 24 hours a day
- Reservations recommended for BLT Steak, Mares Restaurant and Il Mulino New York
- Select room packages include daily breakfast for two
Number of restaurants: 5
Cuisine Types: Buffet, Asian, Italian, American, Latin American, Spanish
- Fine dining
- Casual dining
- Quick service cafe/coffee shop/marketplace
- Bar/lounge
- Room service
- 24-hour room service
- Free breakfast
Pool
- Complimentary towels provided
- Extra charges apply for pool pavilion and beach cabana rentals
- Pool pavilions available daily from 9 a.m. to 5 p.m.
- Family pool
- Infinity pool
- Whirlpool/hot tub
- Adults-only pool
- Lap pool
- Wading pool
- Lazy river
- Seasonal
- Indoor
- Outdoor
- Indoor/outdoor combo
- Pool bar
- Lifeguard on duty
- Poolside service
- Waterslide
- Deck chairs or cabanas
Spa
- Spa open daily from 8 a.m. to 8 p.m.
- Bridal spa services offered
- Additional spa amenities include a sauna, steam rooms and a Whirlpool
Services offered:
- Massage
- Facial
- Body treatments (i.e. scrubs, wraps)
- Salon services
- Outdoor treatment area
- Steam room
- Sauna
Kids
- Kids club open daily from 9:30 a.m. to 4 p.m.; evening hours available on Fridays and Saturdays
- Half-day program costs $55; full-day program costs $85; Kids Night Out Program costs $75
- Babysitting can be arranged (charges apply)
- Complimentary cribs and pack and plays available upon request
- Kids club ($55 to $85)
- Cribs
- High chairs
Fitness
- Fees apply for tennis lessons
- Offered fitness classes include kickboxing, yoga and cycling
- Weight equipment
- Cardio equipment
- Yoga mats
- Free fitness classes
- Premium fitness classes (with fee)
- Bicycles
- Tennis (free)
- Guided runs
- Paddle boats
- Motor boats
Business
- On-site business center offers computer, copy and fax machines and printers
- Free Wi-Fi available throughout resort
- Mail services can be arranged for a fee
Number of meeting rooms: 9
- Business center
- Meeting rooms
- Meeting and event planners available
Wedding
- Bridal spa services offered
Maximum wedding guest capacity: 740
- Hotel hosts weddings
- Outdoor space for weddings
- Wedding planners available
Find the Best Price
at the The Ritz-Carlton, San Juan
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.