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at the The Ritz-Carlton, Sarasota
So far a terrible choice
Feb 19th, 2020
We are in an expensive suite but, now we know this doesn’t have club floor access. There’s a big noisy construction project. We were ignored by bar servers and pool servers. It’s a very weird unpleasant stay. Not at all what I expected. Don’t stay here. TRIPADVISOR.COM USER
Here's what you need to know
Feb 18th, 2020
We just stayed a week on club level with lounge access. We would not have stayed here because there is noisy construction of a residence tower right near the hotel pool on Marina side. So you can't open your balcony door. Lounging by pool is herein jack hammers all day. The pools are max 4 feet. The pool at beach club is away from construction but the pool is basically a kiddy pool. Max 4 feet but most of it is shallower. So there is NO pool for a 6'2" man to swim laps. Club Lounge service always good. Food good quality. Choices and prep not nearly as good as RC in Grand Cayman. Breakfast is the best but needed pancakes, French toast, crepes. Lunch and Happy hour too many recycled dishes. Not enough choice or innovation. TRIPADVISOR.COM USER
Short but so Sweet!
Feb 15th, 2020
We live in southwest Florida and was looking for a short overnight treat for Valentine’s Day a day early. Wow! This resort went way beyond expectations! Valet experience on check in quick and friendly. Greeted so warmly by Aida at front desk. Had requested a early check in and room was ready at noon which was so appreciated ! Love the glass of bubbly! Definitely worth the upgrade to club on floor 8. Had a beautiful room overlooking marina and pool. Room is very nicely decorated with all top notch amenities. So very clean! Loved the balcony. Can’t not say enough about club lounge. Every employee there was over the top with service,professionalism and so friendly! Have to mention there names because they made such a impression . Chris and Ethel for day shift. Greeted so warmly. Evening was Linda and Daniel who made our evening so special before heading to dinner. The general Mgr Mr.O’riordan was in club lounge greeting guests, which was so impressive. Club lounge had excellent food with top shelf cocktails. Enjoyed the treats and cordial after dinner. Spend whole day at beach club which is about a 15 min free shuttle ride.Beautiful and large heated pool right on ocean with beverage and food service. Loved the tiki bar right on the sand(again awesome bartenders)! Had dinner at Jack Dustys in lobby outside table overlooking marina. Wonderful server named Danielle who took made our dinner just amazing! Food and drinks were great too. In addition we never heard any disruptive construction noise. We cannot wait to return . Thank you for such a wonderful stay! TRIPADVISOR.COM USER
Pretty much perfection
Feb 14th, 2020
We both loved every minute of our 5 night stay here. From a seamless check in (with a nice glass of bubbly) to getting shown a beautiful room overlooking the marina, it was a good start. We were never disturbed by the nearby building work that several people commented on, and very much enjoyed having the room next door to the club lounge and having our own “private entrance”. Perhaps this made it too handy (!) but I cannot speak highly enough about the club lounge at this hotel - definitely worth upgrading to. Every single member of staff we came across here was so friendly and literally couldn’t do enough for us. I especially have to mention the fantastic puddings, and it was just a delight to sit outside on the balcony sipping a “Sarasota Sunset” cocktail. The shuttle bus takes you to St Armands Circle for shopping and also to the separate beach club. Talking of which - the beach club is fab! You are welcomed off the shuttle bus and shown where to go to change, and the guys set up your loungers either on the beach or round the pool. You are very well looked after. Hotel is perfectly situated for the marina and also a short stroll to the excellent restaurants and theatre, opera house and jazz club. Couldn’t fault a thing. TRIPADVISOR.COM USER
Amazing Birthday Experience!
Feb 13th, 2020
I brought my husband to the Ritz this past weekend for a birthday surprise during our first trip ever to Sarasota. Our experience was amazing. I highly suggest booking the club Lounge experience, because it really is nice to be able to eat fabulous food outside on the terrace of the 8th floor of the lounge and enjoy an amazing view. I was particularly impressed by the juicing machine, which allowed us to enjoy freshly squeezed orange juice in the morning. Also, we were upgraded to a suite with a fantastic view, after we arrived, without even asking. They even brought us a bottle of wine and a birthday cupcake for my husband as well. What a classy gesture! All in all, the service was excellent. Best hotel experience ever. (Also, I read one of the reviews which suggested that some people at the hotel treated them differently because of their race. We are an ethnically diverse family and we did not experience any racism and nothing but kindness from everyone on the staff). TRIPADVISOR.COM USER
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