The Row Hotel

2404 Stevens Creek Blvd | San Jose, CA 95128-1652  [SEE MAP]San Jose, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

I was extremely pleasantly surprised! Great location!

Dec 14th, 2019

I was not expecting much for the price, with hot breakfast and parking included. I wanted a place that was reasonably clean and quiet and convenient, and walking distance to the medical center where a family member is recuperating. The mattress is excellent! The room is nicely laid out and spacious, with a fridge and microwave and keurig. I slept like a lamb. As somebody extremely sensitive to mold and chemical smells, I am glad to say the room smells like... nothing. No strong cleaning agents, no masking of old funk, just a clean healthy room. This is the main downer for me in hotels, the masking of smells with chemical deodorizers -- none of that here. The hotel is next to some walking neighborhoods, and is also close to very good take-out and restaurants and a convenience store across the street. The breakfast room / bar is really comfortable and well laid out. Breakfast was actually really good! Eggs, not rubber, scrambled with greens; sausages, rather tasty; potatoes and waffles and toast and stuff. No blaring televisions, just a nice place to sit. The bar is open 3-9pm and they have a nice selection of beers and wines. This is my favorite budget hotel in San Jose hands down! And if you have a car, it is even more value. It has plenty of covered parking under the hotel, accessible right off the street. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Exactly what expected

Oct 17th, 2019

This was a three day business trip to attend conference at San Jose McEnery Convention Center. Plenty of room in the garage, when we arrived and two staff at reception for check in. Supplied with a sheet on where to eat and advised on personal security, if walking in a certain direction. The Centre was a short Uber ride, about 10 minutes max. Room was clean and linen clean, some traffic noise, but no issues. If you want business accommodation, I'd suggest the Row. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Good hotel with bad experience after someone broke in my room and stole my travel wallet

Sep 15th, 2019

Nice clean spacious rooms, fair breakfast and nice people. 10 minutes away from San Jose downtown by bus. The hotel is kind of placed in the middle of nowhere. If you need to buy something best place to go for food is the Falafel drive in or the Gas station shop, both across the street. Two stars rating is because the hotel it is not safe : Someone broke into my room while I was away the day before checking out, stole a travel wallet with my money, a backup mobile and passport and went away with it. I noticed the wallet was missing the next day and came back from the WWDC 19 event I was attending to find the wallet. The Manager quickly tried to help but despite his efforts, he could not find who broke in (security cam footage did not record the entrance to my room, which was placed in the middle of a long, open hallway) let alone find the travel wallet. Once I gave up finding the travel wallet I had to go leave San Jose quickly and go to my embassy in San Francisco to get a safe conduit so I could fly back home next day as my passport was also lost, so the story in The Row ended here for me. If they had had proper security measures against external and possibly internal break ins that would have never happened or at least they would have been able to find who broke in while I was away. Once I was back home in Europe any further attempts to follow up by email on this issue were ignored by their staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

solid...

Sep 5th, 2019

... stayed there for one night... easily accessible from highway... very close to shopping center and restaurants, airport, etc... the hotel is compact and rooms are good sized and modern... bed is comfortable and pillows soft... only con - if you sleep with the windows open and are facing the street, it gets very noisy... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice place

Aug 19th, 2019

The Row is a small and perfectly located hotel. Rooms are spacious and clean. Nice bed. The only problem is that they only have 1 person working the entire place and she is the desk clerk and bartender! Expect a long wait. TRIPADVISOR.COM USER 

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