The Royal Cancun All Suites Resort

Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderful vacation

Jan 23rd, 2020

Have been coming here for forty years. The facilities are wonderful but cannot say enough about the employees who are all outstanding including our maid Inocencia, Felix and Carolina from Recreation and Activities, Patricia from Beach bar, José at reception, Cristian from Thomas Moore. Do yourself a favor and come to the Royal Cancun for a great home away from home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Super Beachfront Staff

Jan 22nd, 2020

The beachfront staff were extremely helpful, friendly and accommodating. Abel, Angel and Carlos were very encouraging and provided information and assistance in using the water craft. They really knew how to make you feel at ease with the kayaks, paddle boards and Hobie Cat. It was a wonderful treat to get out on the ocean with their help! Javier was also cheerful and welcoming every day as the beach host and provided excellent service. All were outstanding and always went above and beyond to provide a fantastic experience! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Watch what you eat in this place. Be prepared, hire a good health insurance before you travel.

Jan 21st, 2020

We recommend not to book the all inclusive package. Three of our party of four had food intoxication starting by the second - third day of our 7 night stay at this resort. Besides that, it’s clean and comfortable and the service is fine. Although if you have any problem regarding the food, you won’t get any support from the administration of the resort. You will be at your own. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Excellent hotel

Jan 19th, 2020

This hotel is new , clean and very modern. Food was excellent with lovely assortment of fresh fruits. Drinks were very good as well. Service and staff friendless was a “10” The beach is great but water has large waves that is not safe for very small kids. The kids club is wonderful for children 4 yrs and older The Royalton Fit staff offers excellent classes included yoga everyday in a variety of different locations such as the roof top, beach and pool ( on paddle boards). The yoga instructor, Inty, does the classes and he is a great instructor. I recommend this hotel for all ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

All the Royal Resorts in Mexico are excellent

Jan 19th, 2020

Good service and great installations. I have been at 5 of them now. The staff is always friendly. Nice to have the well-equipped kitchens and dining area and in hotel supermarket. Breakfast and other buffets are excellent. TRIPADVISOR.COM USER 

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