The Royal Cancun All Suites Resort

Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A | Cancun, Maya Riviera & The Yucatan 77500  [SEE MAP]Cancun, Maya Riviera & The Yucatan  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

NIce Club

Jul 14th, 2019

This is a nice club, the rooms were large enough for the four of us, the children's pool area was large and the same size as the adult pool. The Staff could not have been nicer, the front desk folks and bellhops were efficient and attentive. The bellhops worked with the cab drivers to ensure our round trip and safety. We really grew to rely on them and they were attentive, When we left, the bellhop hugged me and my wife. The club is very organized, and the grounds are very well maintained. the store on site had just enough items to keep us from running to the supermarket. The food could be better. Family oriented, shuttle bus to other other properties, We felt safe here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our memorable vacation to the Royal Cancun

Jul 13th, 2019

We had the best vacation with the best servers and best food. Everyone went out of their way to make us feel at home. Our suite was beautiful overlooking the ocean. It was cleaned daily . Raul , our server in LaPalapa was attentive , friendly and always available . Bartender Aaron was also friendly and attentive and makes the best cocktails. These gentlemen are some of the reason we plan to comeback next year. The food was delicious and fresh daily. La Trittoria was a nice quaint restaurant offering delicious Italian dinners and dessert. Five stars all the way! Thanks for making it a great week. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Workers a la palapa

Jul 12th, 2019

I like the food and the restraint if you ever go I would advise you to ask for ceasar,James,and Fernando because there really nice and good at there job there also good to have conversations with and they make shoes that you have what you need.they make everything fun and they are very funny TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Treated like royalty

Jul 12th, 2019

We absolutely loved our stay at the Royal Cancun. My husband and I love to travel and have been to many places! The stay at the Royal Cancun has the best service and kindest workers you will ever meet. They truly make you feel like royalty. It starts from the second you pull up, the baggage employees Reynaldo, Jeremias and Vicente are there waiting by the curbside with smiles on their faces ready to take your bags to your room. When you walk to the front desk you meet the kindest person Laura who had the most welcoming smile and Jose who makes us laugh! He is so funny! They check you in and make you feel at home instantly. The activities worker Pascual makes sure our towels and volleyball are checked out to us with a smile. The chef Claudio cooked such delicious meals! Each waiter is so very kind and prompt and made our dining experience so much fun. We owe a special thanks to Guilibaldo, Neftali, Hector, Alfredo, Daniel, Eliseo, Gilberto, Roman, Espiridion, Sharon, Armando, Abel, Victor, Miguel, Pedro, Gasmin, Fernando, Alexis, Eliseo, Arturo, Odilio, Cesar, Neftali, Rosendo, Fidel, Jesus, Joel for being so wonderful for us! Also Leodegario for delivering all of our late night room service. Mario, Luis, Felipe and Juan Carlos made sure that all of if needs were met! Victor highly recommend the Mayan coffee after dinner, it's a liquor coffee beverage they make it using fire and it's a wonderful show to see. Guilly and Neftali do such an amazing job at it! My husband and I also loved relaxing at the pool bar where Pedro and Aaron would not only give us such great drinks but were so funny to talk to they would make us laugh until our sides hurt. Eder, Angel, Manuel, Lorenzo and Antonio also were great bartenders. When we hung out at the beach Patricia and Carlos made sure are drinks were not empty. We also are thankful for our house keeper Juanita who is so kind and sweet. She was always so nice to talk to. The cashier Virginia made sure we had the best seat in the house. The Thomas Moore employee Christian was great as well and so accommodating for us. My husband and I are already looking forward to coming back to the Royal Cancun soon. If you want a beautiful, sunny, relaxing beach getaway, this is the place to go. We loved every moment we were only upset when we had to leave and say goodbye to all of the wonderful people who took such great care of us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Family Getaway

Jul 11th, 2019

We loved our stay at the Royal Cancun. All the employees were very helpful, attentive and sweet. They truly know they value of great service. Carolina offered relaxing yoga classes in the morning and my kids enjoyed doing the aqua aerobics at the pool. The Employees from the spa were really patient, both the massage at the beach and waxing were great. We loved breakfast every day; fresh fruit juices, waffles, yogurt, fruit, + the regular salty breakfast items. Lobster Tail dinner was exquisite. We loved it so much that we became members and look forward to return every year. TRIPADVISOR.COM USER 

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