The Royal Cancun All Suites Resort

Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]
Credit

Courtesy of The Royal Cancun All Suites Resort

Find the Best Price

at the The Royal Cancun All Suites Resort

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 5

Ruggo's Cancun Wedding and Honeymoon

Oct 20th, 2019

We had the most wonderful and exciting stay at the Royal Cancun. We are in our mid 70's, and experienced a truly story-book wedding on the beach at this facility. Every detail, from flowers, to location, to a delicious dinner were attended to. We were amazed by the very professional attention to every detail. Maid service was outstanding. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

This place was wonderful

Oct 19th, 2019

The staff were very friendly and the resort Is beautiful . Clean beaches , good food . I lost my bag on the public bus . They called the bus Co while I was out touring And when I came back they told me they found it. So happy staff was awesome And kudos to the bus co. Auto/Car busdriver Redbus for returning my bag TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice infrastructure, not good Checknin process.

Oct 18th, 2019

Nice infrastructure: furniture, pools are really nice and good taste. Not good Checknin process: as We had a reservation by Booking.com, they treat us like second category customers, it was the obly place that asked for the card set at Booking when it was already debited, then they chzrge me again, i had to talk with a telephone and the guy tolme “well if you only had reserved directly and not from Booking” Then the description of the Vila said toilet & private bathroom, we were two families and then wenfind out it only had one bathroom and shower for 6 people. Also the villa had minor details as lights not working and some devices. Also there was no cleaning service on Sunday, which is weird for a hotel and a Mexican hotel. Also if you leave something not cleaned on the kitchen they could charge 50 dollars. Bit stressful when you are checking ut and wonfered if you forget a glass. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

We had a great extended family vacation at Royal Cancun.

Oct 15th, 2019

We were very impressed with the cleanliness and overall condition of the Royal Cancun. Everything is in tip top shape and very well maintained. The staff we interacted with did a great job to make us feel comfortable and well taken care of. We have to give a special shout out to Espiridion, James, Guilibaldo, Hector, Romano, Lucho, and Neftali all of whom made sure our dining and refreshment experiences were top notch. Carlos made our kayak tour exceptionally fun. And Zeferina worked very hard to keep our room clean and comfortable. We will certainly consider the Royal Cancun for future vacations. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceeded All Expectations

Oct 12th, 2019

Room was spacious, clean and welcoming, and the view from our beachfront balcony was priceless. The entire staff was amazing, so friendly and genuine. We especially enjoyed getting to know the staff at La Palapa (Guilibaldo, Raúl, Geny, Cesar, Eliseo, Fernando, Gilberto, and so many more...), and the servers on the beach and around the pool (Alfredo, Ivan and Manuel). Also, it was slow the week we stayed (~40% occupied), it seemed we had the place to ourselves.  The only flaw in this whole property was the seaweed. Each morning the staff cleaned up the beach of washed up seaweed but still almost half of the swimming area floor was covered with it. This was our first time visiting and we will be back! TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.