The Royal Haciendas

Cancun-Chetumal Highway km 289+10 | Playa del Carmen, Maya Riviera & The Yucatan 77710  [SEE MAP]Playa del Carmen, Maya Riviera & The Yucatan  [SEE ADDRESS]
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Courtesy of The Royal Haciendas

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent in every way

Aug 19th, 2019

Check in / Check out was a breeze. Facilities were clean and well kept. Units were very comfotable, fast internet, friendly and efficient staff. My son loved the kids club.Food eas excellent quality. We will definitively return and recommend it to our friends and family. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Relaxing Vacation

Aug 19th, 2019

A wonderfull place to relax. Pool, restaurants, etc. very good. Our Bellboy Roger Poot was polite and very helpful. My wife visited the Spa two different times and enjoyed the massages. My favorite part was the pool and playing golf at the area courses. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our "Home Away from Home"

Aug 18th, 2019

We own 2 units, both beachfront properties, for 2 consecutive weeks in August. Not the prime time to go to Mexico, but works best with school schedules. We love this place. The original sales pitch was very low-key, and Francisco, our presenter, felt like a family friend for many years (we purchased our first unit in 2006). The service has always been excellent. The property and the units feel very high-end. There is a nicely-stocked in-house market, a spa on location, large pools, jacuzzis, and a lap pool (a big plus for me), and a nice variety of choices for dining, from pizza/burger joint to a a lovely restaurant that works well for a nice evening out. There are all sorts of excursions from which to choose, but it's also a great place to lounge on the beach or at the pool. Beware - wear your insect repellent if you dine outside on the beach at night - the mosquitoes have gotten fierce. The last time I went, I began the trip solo, and a friend joined me later. It was a great retreat combined with adventure. Looking forward to going back next year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Guys getaway

Aug 18th, 2019

Buddies and I were down for about a week. You never can tell but the reviews were really good for Royal Haciendas so that helped us decide. The place is immaculate, a gorgeous property. Plenty of room for the three of us in our well decorated, clean room. One massive king size bed and two comfortable murphy beds. We enjoyed great food via room service and sitting out on the patio drinking our coffee in the mornings. No fault of theirs but it was the season for lots of seaweed. Still RH took care of this promptly every day. They work very hard to keep the beach clear under difficult circumstances. We enjoyed the all inclusive package very much. Great food, great drinks. Our favorite bartenders were Marvin and Raymundo at the pool side bar. Ask for the "Raymundo Special!" :) The Bar Manager Effron was very professional and helpful as well. The food was terrific whether in the buffet, bar side, or in the nicer restaurant on property. We took a few day trips and were always greeted warmly coming and going by our friend Santiago curbside. I would definitely come back again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Haciendas

Aug 18th, 2019

We have been coming here for 10 years. The seaweed is a shame but the resort is doing their best to keep up with it. Not much you can do about this. The restaurant on the beach is lovely, one of my favourites . TRIPADVISOR.COM USER 

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