The Royal Haciendas

Cancun-Chetumal Highway km 289+10 | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
Credit

Courtesy of The Royal Haciendas

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at the The Royal Haciendas

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Guest Reviews

TripAdvisor Traveler Rating 5

Nice place have vacation

Dec 8th, 2019

We coming to this resort from 2015, even bought time share in 2017. So nothing else to report. And we are frugal people. We always pick all inclusive option for members because of the excellent food in all of the restaurantt. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Relaxing and enjoyable

Dec 7th, 2019

I have stayed many times at the Royal Haciendas, with my husband, family, friends or alone. It has always been a very relaxing, pleasant experience: a beautifully landscaped property, good restaurants and cafes, and very helpful staff. I can especially recommend a rather unusual hotel offering: the “Back of the House Tour”, showing the areas of the hotel that guests normally never see. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic place to get together with friends and make new ones. Also very family friendly.

Dec 7th, 2019

Here two weeks and had fantastic time. Fantastic service, beautiful units. Wonderful entertainment . Lots of tours to choose from and beautiful beach. Took ferry to Cozumel, tour to Cobá, spent day in Playa TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Home away from home

Dec 7th, 2019

We love returning to the Royal Resorts every year. The villas are well maintained and truly feel like home. The activities keep us on the move. Andreas, Jonathon, Rafael, Alfredo, Jesus, Manu, Luis keep us entertained. Uriel took us on a nice bike ride to the cenote. A great place to bring friends and make new friends. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Money gouging

Dec 6th, 2019

At the resort this week, my 5 yr old grandson accidentally broke his plate (like the one below) at the Royal Resort (Royal Haciendas). We called housing keeping for a broom and told them what happened. Now they charged me $25.00 usd for the plate. It is not fine china dishes, there is nothing in this room for dishes valued at $25.00 for one piece. I can see a 5 dollar charge maybe?? I have been coming here every other year for 17 years. No problems until now just seems like a big money grab. The biggest thing that to us... they told us there was 4 others dishes they where going to charge us for as well! This was the only one that had anything to do with us! We had to go complain just to get it down from $150 usd bill. TRIPADVISOR.COM USER 

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