The Royal Hawaiian, A Luxury Collection Resort

2259 Kalakaua Avenue | Honolulu, HI 96815  [SEE MAP]Honolulu, HI  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Deserving of every star

Jul 7th, 2020

This is actually an amendment to my original review of the Royal Hawaiian Resort In Waikiki, Hawaii. Making annual treks to Waikiki, we’ve stayed in several top rated places (4 start and above) along the beach. Last September was our first splurge to go “Royal”. We’ve stayed on either side of the Royal but last year, caved to temptation. How can you not be tempted to try the Royal Hawaiian? Take a walk thru and check out it’s legendary history and pink stucco exterior, tile floors, lush tropical grounds, well appointed interior decor, eclectic boutiques and prime location on Waikiki beach. They offer historical and modern accommodations and our favorite are the modern Mailani tower rooms overlooking the adult pool and jacuzzi. If that’s not enough, try the best beach bar in Waikiki - their famous Mai Tai Bar and Grill or a foodies delight - Azure Restaurant. Enough right? Not quite! LOL Trying to make our trip plans to return there again during these trying times of travel restrictions and fears of Covid 19 has not been easy. However, one employee in particular has been our savior this year and deserves recognition as to one of the many reasons the Royal is worth every penny. I’m speaking of Rachel Lindsay, Director of rooms at the Royal Hawaiian. Rachel notified us of the closures back in March, when our reservations had to be canceled due to the pandemic. She offered any help she could provide. Boy did she help, through great communication. Over 15 emails later, 3 changes she made to our dates and a dozen or more questions she answered - all whilst the resort is officially closed, she helped us get our favorite resort lined up for our visit when they reopen. We’re thrilled that the Royal has employees like Rachel which makes us feel the world revolves around our happiness. A trip to the Royal is truly a guilty pleasure, one that’s not easily afforded, but I’m here to tell you it is worth it. The daily resort fee covers many perks, the grounds and furnishings are historical, sophisticated and give you that true Island relaxed vibe. The food and drinks are top quality and a lot made from fresh local ingredients. My observation is the guests seem well behaved and are mostly adult, and those few with kids in tow have them under control. The staff are super friendly, personable, caring and best of all, Rachel works there! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic location for our conference

May 22nd, 2020

Even though we stayed at the Sheraton our conference was at the The Pink Palace, and it delivered superbly. The building itself is simply stunning. The architecture and the wooden doors and everything had a solid and sturdy and beautiful look. The meeting spaces were nice and the outdoor patio for our social events had a gorgeous view and a great vibe. Finally, the catering for all our events to the meeting breakfasts and the two dinners were scrumptious. I definitely gained weight during this conference because the food was just that good! Overall, an amazing space! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Luau show

Mar 26th, 2020

We came to this wonderful hotel for the Luau show Well we was very much surprised by this stunning hotel .. full of history The show was superb and the entertainment was excellent the story of the island with luau etc .. we learnt a lot that evening .. and we had the outside show of “ fire eating & dancing “ The food was exceptional .. a fantastic spread and continually replenishing it too I do recommend this place for the luau show .... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Mark Mita check in staff

Mar 24th, 2020

We had so much help from Mark. He was so helpful when we checked in and when we checked out. Staff like Mark make Royal Hawaiian special. And no we had never met him before and this is a completely objective review. Janette and Andrew TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4


Mar 20th, 2020

Classic place, no, it’s iconic. The heritage wing is nostalgic, the rooms don’t offer balconies and showing some age. The newer section offers brighter more upbeat accommodations with balconies and wraparound balconies in corner rooms. The best proximity in Waikiki. TRIPADVISOR.COM USER 

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