The Royal Sands

Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa Zona Hotelera | Cancun, Maya Riviera & The Yucatan 77504  [SEE MAP]Cancun, Maya Riviera & The Yucatan  [SEE ADDRESS]
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Courtesy of The Royal Sands

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Guest Reviews

TripAdvisor Traveler Rating 5

Royal Sands Cancun Mexico

May 22nd, 2019

Our room was facing the water which was a brilliant blue. Beautiful white sandy beaches and comfortable lounge chairs with plenty of shade. Access to plenty of local activities to include Mayan ruins, zip lines, water sports and shopping! It was so relaxing I never wanted to leave! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our Vacation at Royal Sands

May 22nd, 2019

Excellent Service. All restaurants food was very good. Service is really 1st class. Never had to wait for anything . Front desk very friendly. No wait at check end. Plus has express checkout which saves a lot of time TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful Location, Clean and updated rooms. Needs work on staffing, amenities and policies

May 22nd, 2019

Overall, we enjoyed our stay the Royal Sands. The beachfront room we had offered breathtaking views. The property was clean, updated and well maintained. The staff was friendly and helpful. The beach is and nice as advertised. I do have several complaints: 1) The resort seems understaffed. It would often take 40 or more minutes to get food or a drink at the restaurant or pool bar 2) Since our stay crossed a Saturday, we were forced to move to a different room (same type) to accommodate an incoming time share owner. We wasted a day packing and unpacking to be in basically the same room. 3) There aren't enough kids activities. The kids play area doesn't have much to offer. 4) The beach was messy with Kelp (Not RR fault, i know, but I thought I would mention it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

You won't be disappointed!

May 22nd, 2019

We never fail to have a wonderful stay at the Sands! We have been visiting the Sands for over 15 years. The staff is always friendly and accommodating! The property is very well kept. Love the new fresh upgraded looks of the units and kitchens. Love the size of the balconies and you can't beat the view! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

awesome vacation

May 21st, 2019

love this place more each time i go. When my children were little it was a great place now with my husband having limited mobility it is great for a scooter. Excellent employees! Everyone is so helpful. TRIPADVISOR.COM USER