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at the The Rushmore Hotel & Suites
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Older hotel that is trying to be modern
Sep 18th, 2020
Nothing special about front desk check-in or check-out. Trying to make an older hotel modern. Sliding 'Barn door' over the bathroom. No fan in bathroom. Small rooms for the price. Noisy - motorcycles until 1am, Train whistles starting at 4:45AM. Be prepared to pay for breakfast. TRIPADVISOR.COM USER
Aug 24th, 2020
The hotel and staff at the Rushmore are fantastic. Highly recommend. Very centrally located in downtown Rapid City. Very quick drives to nearby monuments and historic towns. We would definitely stay here again. TRIPADVISOR.COM USER
Loved staying here!
Aug 22nd, 2020
This is probably one of my favorite hotels I’ve stayed in. Great location, dog friendly, nice bar, delicious restaurant, friendly staff and very clean. The wall murals in the room of Mount Rushmore and map of the area on the other side were awesome. If we ever go back to South Dakota would definitely stay here again. TRIPADVISOR.COM USER
Aug 19th, 2020
Very clean hotel with amenities you would not expect to find in South Dakota. Great place to relax after visiting the numerous attractions in the area. Mt. Rushmore is just a short ride through some beautiful country. The restaurant has excellent food and service is fantastic. Highly recommend you stay here if your within 100 miles of Rapid City. TRIPADVISOR.COM USER
This Place is Filthy!
Aug 19th, 2020
The staff at this hotel is great and it's in a great location, but it's very obviously old and a lousy attempt at updating the rooms has basically failed. Not to mention, the place is filthy and in a state of disrepair. The sidewalk at the front of the hotel is covered in stains and old chewing gum, is coated with dirt and needs to be swept. The glass entrance doors to the hotel are dirty and need to be cleaned (this is hotel cleanliness 101), the floor inside the doors has a piece missing and could be hazardous. I will say that the staff was basically friendly and accommodating upon our arrival, but that's pretty much where the "pros" of this place come to an end. Upon entering the elevator, the floor is very obviously dirty with spilled liquids and needs to be swept. There are fingerprint smudges all over the walls and doors and although I can't see them, I'm assuming the elevator buttons are covered fingerprints and everyone's leftover dirt as well. There are signs inside the elevator indicating that there will be no "stay over" housekeeping service and if you want your room to be cleaned and/or require clean towels, you have to request them - due to COVID 19. After noticing full trash cans everywhere and repeatedly seeing the same bag of trash and dirty wine glasses outside one of the rooms on our floor for several days in a row (i.e., no one is doing any housekeeping/cleaning of common areas) along with all the other generally dirty areas, I think I'm more likely to get COVID 19 in this place. I'm on an extended trip through several states and this is the first hotel I've encountered that has elected to discontinue housekeeping service (and apparently all cleaning in general). TRIPADVISOR.COM USER
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